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9
PROBLEM
CAUSE
CORRECTION
SOUND AND NOISE
Louder sound
levels when
appliance is on.
• Modern appliances have
increased storage capacity
and more stable tempera-
tures. They require a high
efficiency compressor.
• This is normal. When the surrounding
noise is low, you might hear the compres-
sor running while it cools the interior.
Longer sound
levels when
compressor
comes on.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• This is normal. Sound will level off or dis-
appear as appliance continues to run.
Popping or
cracking sound
when compres-
sor comes on.
• Metal parts undergo ex-
pansion and contraction, as
in hot water pipes.
• This is normal. Sound will level off or dis-
appear as the appliance continues to run.
Bubbling
or gurgling
sound, like
water boiling.
• Refrigerant (used to cool
the appliance) is circulating
throughout the system.
• This is normal.
Vibrating or
rattling noise.
• Appliance is not level. It
rocks on the floor when it
is moved slightly.
• Floor is uneven or weak.
Appliance
rocks on floor
when it is moved slightly.
• Appliance is touching
the wall.
• Level the unit. Refer to ”Leveling” in the
FIRST STEPS
Section.
•
Ensure floor can adequately support the
ap-
pliance. Level the appliance by putting wood
or metal shims under part of the appliance.
• Re-level or move the appliance slightly. Refer
to “Leveling” in the
FIRST STEPS
Section.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms
on inside walls.
• Weather is hot and humid.
• Door may not be
seating properly.
• Door is opened too often
or too long.
• The rate of frost buildup and internal
sweating increases. This is normal.
• See “DOOR PROBLEMS”.
• Open door less often.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms
on outside.
• Door may not be seating
properly, causing cold air
from inside to meet warm
air from outside.
• See “DOOR PROBLEMS”.
ODOR IN APPLIANCE
Odor in
appliance.
• Interior needs to be cleaned.
• Foods with strong odors
are in the appliance.
• Clean interior with sponge, warm water,
and baking soda.
• Cover the food tightly.
DOOR PROBLEMS
Door will
not close.
• Appliance is not level. It
rocks on the floor when it
is moved slightly.
• Floor is uneven or weak.
Appliance rocks on floor
when it is moved slightly.
• This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” in the
FIRST STEPS
Section.
•
Level the floor by using wood or metal
shims under the appliance or brace floor
supporting the appliance.
BEFORE YOU CALL