31
1.2
WARRANTY
Failure to comply with the installation and use rules voids the manufacturer's warranty and releases CRISTEC from any
liability
The warranty is valid for 36 months.
The warranty applies if the cause of the failure is an internal defect in the charger / converter that falls to CRISTEC.
The warranty applies equipment returned to the Quimper plant (France).
The guarantee, if confirmed by the expert's report, covers only:
•
The repair (part (s) and labor) of the defective material delivered to the factory Quimper (France). Only the
elements recognized as defective of origin will be replaced under the guarantee;
•
Return shipping costs after repair (courier, by a carrier of our choice).
The guarantee, if confirmed by the expert's report, is not a repair of the equipment or a replacement of the equipment.
The warranty does not cover any other costs that may have been caused by the malfunction of the equipment, such as:
shipping and packaging, disassembly, reassembly and testing, and all other costs not mentioned.
Our guarantee can in no case give rise to an indemnity. CRISTEC cannot be held responsible for any damage caused by the
use of the battery charger / converter.
The warranty does not apply if the cause of the failure is due to an external defect (see below). In this case a repair estimate
will be issued.
Our warranty does not cover:
1.
Non-compliance with this manual
2.
Any modification and mechanical, electrical or electronic intervention on the device
3.
Improper use
4.
Any trace of moisture
5.
Non-compliance with power supply tolerances (e.g. overvoltage)
6.
Any connection error
7.
Any fall or shock during transportation, installation or use
8.
Any intervention by unauthorized persons by CRISTEC
9.
Any intervention in the energy conversion area by a person not authorized by CRISTEC
10.
Any interface connections not provided by CRISTEC
11.
Packing and Shipping Costs
12.
Obvious or hidden damage caused by transport and / or handling (all recourse must be sent to the carrier)
13.
Any unjustified return of material (no equipment failure)
14.
Any other causes not listed above
