Step 1a – Creating a Single-Room Z
ū
m System
To create a new single-room Z
ū
m system, first form a new room using an ac-powered Z
ū
m
device.
NOTE:
A room can be created only from an ac-powered device.
NOTE:
This can be performed on only one device in the room.
NOTE:
The device that is used to create the room is automatically added to the room.
The device does not need to be added to the room.
Start a New Single-Room System with a Keypad, Dimmer, or Switch
Press the bottom button 5 times, and then press and hold the bottom button for
2 seconds. If the device is not factory fresh, hold the button for 10 seconds. Release
the button when the LED lights. The LED lights for 3 seconds and then slowly blinks to
indicate that the room is in Joining mode and that other devices can join the room.
2s or 10s
Start a Single-Room System with a J-box Device
Press the
SETUP
button 5 times, and then press and hold the
SETUP
button for
2 seconds. If the device is not factory fresh, hold the button for 10 seconds. Release
the button when the LED lights. The LED lights for 3 seconds and then slowly blinks to
indicate that the room is in Joining mode and that other devices can join the room.
TEST
SETUP
2s or 10s
Step 1b – Expanding an Existing Single-Room Z
ū
m System
To allow other devices to join the room, place the single-room Z
ū
m system into Joining
mode. Joining mode can be enabled from any ac-powered device or battery keypad that
is already part of the room.
Expand a Single-Room Z
ū
m System Using a Keypad
To enter Joining mode, press and hold both the top and bottom buttons for 5 seconds,
wait for the LED to light, and then press the top button once and the bottom button once.
5s
Expand a Single-Room Z
ū
m System Using a J-box Device
To enter Joining mode, press the
SETUP
button 2 times, and then press the
TEST
button.
Pressing any button on a device that is part of the network takes the system out of joining
mode. Joining mode ends automatically after 4 minutes.
TEST
SETUP
TEST
SETUP
Step 2 - Adding Z
ū
m Mesh Devices to the Room
Adding Z
ū
m mesh devices to a room is quick and easy. Add devices to the room when the
room is in Joining mode. Joining mode is automatically enabled after a single-room Z
ū
m
system is started (see Step 1a). Joining mode can also be enabled manually (see Step 1b).
The LEDs on all ac-powered devices in the system blink when the system is in Joining
mode.
NOTE:
A Z
ū
m mesh device can belong to only one room.
NOTE:
The Z
ū
m mesh device used to create the room is already part of the network. It
does not need to be added to the network.
To add a dimmer or switch to the room, press the top button 3 times, and then press and
hold the top button for 2 seconds. If the device is not factory fresh, hold the button for 10
seconds. Release the button when the LED lights. The LED blinks slowly to indicate that it is
part of the room and that the room is still in Joining Mode.
2s or 10s
Step 3 - Finishing the Single-Room Z
ū
m System
Press any button on a device that has already joined the network to end the setup process
(e.g., the top button of a keypad or the
SETUP
button of a J-box device that is blinking its
LED).
TEST
SETUP
Factory Reset
Perform a factory reset when the device is removed from the network or to remove the
configuration settings. The device must also be factory reset if the device is being moved to
a different system.
NOTE:
New-in-box devices do not need to be factory reset before joining a system.
To factory reset a dimmer or switch, press and hold the top and bottom buttons for
5 seconds until the LED lights, and then release both buttons. Then, press and hold the
bottom button for 10 seconds until the LED lights.
Troubleshooting
The following provides corrective actions for possible trouble situations. If further assistance
is required, please contact a Crestron customer service representative.
TROUBLE
POSSIBLE CAUSE(S)
ACTION
The AV keypad is not
controlling the lights in the
room.
The AV bridge is not joined
to the same room as the AV
keypad.
Verify that the AV bridge is
joined to the same room as
the AV keypad.
The AV bridge is not
receiving the serial packet
or not transmitting the
serial packet to the AV
control system.
Verify that the green Tx
LED lights on the AV bridge
when a button on the AV
keypad is pressed. The
Tx LED indicates that a
message is being received
from the AV keypad and
that a serial packet is
being transmitted to the AV
control system.
The AV control system is
not configured properly.
Verify that the program
running in the AV control
system is decoding and
acting on the serial packet
from the AV bridge.
Messages from the
ZUMMESH-AVBRIDGE
are not getting to the AV
control system
The AV bridge is not
properly connected to the
AV control system.
Check the serial
connections to the AV
control system.
If the AV bridge is
connected to RS-232 on
a control system and the
USB port on a computer,
serial data from the AV
bridge is not transmitted
over the RS-232 port.
The AV keypad LED lights
red when a button is
pressed.
The battery is low.
Replace the battery.
Control from the AV keypad
is intermittent.
There is poor
communication between
devices in the room.
Verify that the range
between the AV keypad
and the other ac-powered
devices in the room is less
than 50 feet.
Verify that the range
between the AV bridge
and the other ac-powered
devices in the room is less
than 50 feet.
Verify that there are no
Wireless Access Points
(WAPs) within 10 feet of the
AV bridge.
This product is Listed to applicable UL
®
Standards and requirements tested by Underwriters
Laboratories Inc.
Ce produit est homologué selon les normes et les exigences UL applicables par Underwriters
Laboratories Inc.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CAUTION:
Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Industry Canada (IC) Compliance Statement
CAN ICES-3(A)/NMB-3(A)
The product warranty can be found at
www.crestron.com/warranty
.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents
.
Certain Crestron products contain open source software. For specific information, please visit
www.crestron.com/opensource
.
Crestron, the Crestron logo, and Z
ū
m are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. UL and the UL logo are either trademarks
or registered trademarks of Underwriters Laboratories, Inc. in the United States and/or other countries.
Other trademarks, registered trademarks, and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. Crestron disclaims any proprietary
interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.
Crestron Electronics, Inc.
Installation Guide - DOC. 8204A
15 Volvo Drive Rockleigh, NJ 07647
(2049142)
Tel: 888.CRESTRON
09.17
Fax: 201.767.7576
Specifications subject to
www.crestron.com
change without notice.
