Interface Software
Crestron
Windows Media Center
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
Interface Software Troubleshooting
TROUBLE
PROBABLE CAUSE
CORRECTIVE
ACTION
Windows Media
Center cannot
connect to
control system.
The IP ID in the SW-WMC configuration
tool does not match the IP ID in the
control system program, or the
SW-WMC configuration tool contains
the wrong IP address.
Enter correct IP ID
and/or IP Address. Refer
to the latest version of
the Installation &
Configuration Guide,
Doc. 6500.
No items appear
in the browser
screens.
The Windows Media Center does not
contain any music and/or videos.
Add audio and/or video
content to the Windows
Media Center*.
*While the Windows Media Center is searching for data, content may not show up on browser screens.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, contact your dealer.
8
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Crestron Windows Media Center Interface Software
User Guide – DOC. 6535
Содержание SW-WMC
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