Pre-Construction Mount Kit
Crestron
PMK-12L
2
•
Pre-Construction Mount Kit: PMK-12L
Installation Guide – DOC. 6358
the included #6-32 x 1½” screws (shown after this
paragraph). If the touchpanel is to be installed, refer to the
latest revision of the TPS-12L/15L17L Operations Guide
(Doc. 6355) or the TPS-12G/15G-L Operations Guide
(Doc. 6356) for installation instructions.
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange, or
service without prior authorization from CRESTRON. To
obtain warranty service for CRESTRON products, contact
the factory and request an RMA (Return Merchandise
Authorization) number. Enclose a note specifying the nature
of the problem, name and phone number of contact person,
RMA number, and return address.
Attaching Cover
2.
Products may be returned for credit, exchange, or service
with a CRESTRON Return Merchandise Authorization
(RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or
its authorized subsidiaries, with RMA number clearly marked
on the outside of all cartons. Shipments arriving freight
collect or without an RMA number shall be subject to refusal.
CRESTRON reserves the right in its sole and absolute
discretion to charge a 15% restocking fee, plus shipping
costs, on any products returned with an RMA.
3.
Return freight charges following repair of items under
warranty shall be paid by CRESTRON, shipping by standard
ground carrier. In the event repairs are found to be non-
warranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CAUTION:
Allow an air gap of at least 12 inches in
the wall cavity above the touchpanel for heat
dissipation.
CRESTRON ELECTRONICS, Inc. warrants its products to be free from
manufacturing defects in materials and workmanship under normal use
for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other
moving or rotating mechanical parts, pan/tilt heads and power supplies
are covered for a period of one (1) year; touchscreen display and overlay
components are covered for 90 days; batteries and incandescent lamps
are not covered.
NOTE:
Prior to mounting the touchpanel, ensure that
the PMK-12L is flush with the drywall (no kinks or
bends in the metal). Any separation may make
screwing in the touchpanel more difficult. One can
purchase and attach a TMK-12L or an MMK-12L to
keep the PMK-12L straight.
This warranty extends to products purchased directly from CRESTRON
or an authorized CRESTRON dealer. Purchasers should inquire of the
dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the
product has been used in any application other than that for which it was
intended, or if it has been subjected to misuse, accidental damage,
modification, or improper installation procedures. Furthermore, this
warranty does not cover any product that has had the serial number
altered, defaced, or removed.
Further Inquiries
If you cannot locate specific information or have
questions after reviewing this guide, please take
advantage of Crestron's award winning customer service
team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in
your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide
offices.
This warranty shall be the sole and exclusive remedy to the original
purchaser. In no event shall CRESTRON be liable for incidental or
consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is
not liable for any claim made by a third party or made by the purchaser
for a third party.
CRESTRON shall, at its option, repair or replace any product found
defective, without charge for parts or labor. Repaired or replaced
equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.
You can also log onto the online help section of the
Crestron website to ask questions about Crestron
products. First-time users will need to establish a user
account
to fully benefit from all available features.
Except as expressly set forth in this warranty, CRESTRON makes no
other warranties, expressed or implied, nor authorizes any other party to
offer any warranty, including any implied warranties of merchantability
or fitness for a particular purpose. Any implied warranties that may be
imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.
As of the date of manufacture, the PMK-12L has been
tested and found to comply with specifications for CE
marking.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective
owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP
and WindowsNT/2000 are trademarks of Microsoft Corporation.
