CRESTRON
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
CNXRY-16 Toubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
CNXRY-16
does not
function.
CNX Control System
is not receiving
power.
Verify power to CNX Control System.
Circuit card is not
properly seated in
slot.
Verify CNXRY-16 is properly inserted into
CNX Control System slot per procedures in
this Operations Guide.
Programming error.
Check SIMPL Windows program.
Further Inquiries
If after reviewing this Operations Guide for the CNXRY-16, you cannot locate
specific information or have questions, please take advantage of Crestron's award
winning customer service team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia and New Zealand, call Crestron Control Solutions at
+61-2-9737-8203.
Operations Guide - Doc. 8122
CNX Relay Output Expansion Card: CNXRY-16
•
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