2. Attach the faceplate (not included).
3. Ensure that all buttons, including the program button, actuate without sticking.
4. Restore power to the system.
Multigang Installation
In multigang installations, several devices are grouped horizontally or vertically in one
electrical box. When ganging vertically, the devices snap together by sliding the bottom of
the upper device into the top of the lower device. This allows the devices to be mounted
closer together.
For a smooth appearance, a one-piece multigang faceplate (not included) can be installed.
NOTE:
The devices do not interlock when ganged horizontally.
NOTE:
When installing into a multigang box, do not fully tighten the devices to the box
until the faceplate has been aligned.
Button Functions
The CLWI-KPLCN button functions are based on the control systems program. Refer to
the help file for details.
NOTE:
Before using the CLWI-KPLCN, ensure the device is using the latest firmware.
Check for the latest firmware for the CLWI-KPLCN at
. Load
the firmware onto the device using Crestron Toolbox™ software.
Change Button Assemblies
To change or replace the button assemblies.
1. Squeeze the sides of the button assembly near the center of the device.
2. While squeezing the sides of the button assembly, pull the button assembly off of the
device.
NOTE:
When more than one button assembly is installed on a device, press on
one side of the button assembly and carefully remove the button assembly. The
second button assembly can be removed in the manner described in steps 1 and
2 above. Refer to the illustrations that follow.
Remove the Button Assembly
3. Press the new button assembly onto the device. It might be necessary to squeeze
the sides of the button assembly to allow for easier button assembly installation.
Install the New Button Assembly
Troubleshooting
The following provides corrective actions for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
The keypad does not
function.
The wrong power supply is
being used.
Use a Crestron power supply.
The unit is not receiving
power, or is not receiving
sufficient power.
Verify that the cable plugged
into the NET port is secure.
Verify that the power supply
is correct.
There is a loose connection
in the network.
Verify that the cable plugged
into the NET port is secure.
The keypad does
not function. All six
feedback LEDs are dim.
An improper Net ID is used. Verify that the CLWI-KPLCN
Net ID matches the Net ID in
the program.
The control system power
is off.
Reconnect power to the
control system.
The keypad does not
function, or does not
function as expected.
However, it reports to
the control system with
the proper Net ID.
The unit is not programmed
correctly.
Use SIMPL Debugger to
check the behavior when the
buttons are pressed. Revise
and reload the program
as needed to correct the
behavior.
As of the date of manufacture, the product has been tested and found to comply with specifications
for CE marking.
The product warranty can be found at
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents
.
Certain Crestron products contain open source software. For specific information, please visit
Crestron, the Crestron logo, Crestron Toolbox, and Cresnet are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks,
registered trademarks, and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the
marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.
Crestron Electronics, Inc.
Installation Guide - DOC. 7242B
15 Volvo Drive, Rockleigh, NJ 07647
(2031639)
Tel: 888.CRESTRON
10.17
Fax: 201.767.7576
Specifications subject to
www.crestron.com
change without notice.
