WIRELESS COMMUNICATIONS
The device connects to the Crestron network via the infiNET EX communications protocol.
Use the procedures outlined below to join or leave an infiNET EX network and to verify
communications between the device and the control system.
Joining an infiNET EX Network
Before a device can be used in a lighting system, it must first join an infiNET EX network by
being acquired by an infiNET EX gateway.
NOTE
: A device can be acquired by only one gateway.
1. Put the infiNET EX gateway into
Acquire
mode from the unit itself or from Crestron
Toolbox™, as described in the latest version of its manual, which is available from the
Crestron website.
NOTE
: In an environment where multiple gateways are installed, only one gateway
should be in
Acquire
mode at any time.
2. Place the device into
Acquire
mode by doing the following:
a. Tap the top button three times then press and hold it down (tap-tap-tap-press+hold)
until all LEDs on the device flash once (this can take up to 10 seconds).
b. Release the button to start the acquire process. The top LED blinks slowly to show
that the device is actively scanning the infiNET EX network.
• The device is acquired when the top LED stops blinking.
• The top LED blinks fast to indicate that the device was not successfully acquired
to the infiNET EX network. Tap the setup button to acknowledge failure to
acquire to the infiNET EX network. Ensure gateway is in
Acquire
mode and within
range before attempting the acquire process again.
Leaving an infiNET EX Network
To leave an infiNET EX network put the device into
Acquire
mode, as described in “Joining
an infiNET EX Network” above, when no gateway is in
Acquire
mode.
Verifying Communications Status
To check the communication status of the device tap the setup button four times
(tap-tap-tap-tap). The top two LEDs turn on or blink to indicate the communication status.
Refer to the following table for details.
TROUBLESHOOTING
The following table provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
NOTE
: The CLW-DELVEX-P is only compatible with the CLW-SLVU-P. Do not use the
CLW-SLV-P.
Off
Preset 1
Toggle
Raise
Lower
Preset 1
Preset 1
Preset 1
Off
Preset 1
Toggle
Raise
Lower
Preset 1
Off
Off
Preset 1
Preset 2
Full On
Fast Off
Full On
Full On
Full On
Full On
Fast Off
Full On
Full On
Fast Off
Fast Off
Full On
Full On
Raise
Lower
Raise
Lower
Raise
Lower
Raise
Lower
Raise
Lower
Lower
Raise
Button HOLD (Hold More Than 0.5 Seconds)
Button TAP
Button DOUBLE TAP (Tap Twice Within 0.5 Seconds)
Default Button Functions
The figures below illustrate the default functions available for each physical button
configuration and tap or hold actuation sequence.
Preset 1
OPERATION
Basic Operation
NOTE:
The device may be warm during operation. This is normal.
The CLW-DELVEX-E/P is shipped with a rocker switch already installed. In this
configuration, the unit functions as shown below.
NOTE
: Operation described in this guide assumes the CLW-DELVEX-E/P is operating in
Local
mode (without the use of a control system). The device can also operate in
Remote
mode, where button behavior is dictated entirely by the control system program.
Power to dimmer and load can be disconnected by pushing on the air-gap switch as
shown in the following diagram.
Disconnecting Power
NOTE
: Power is automatically disconnected when the button assembly is removed. For
instructions on removing the button assembly, refer to “Changing Button Assemblies” on
the previous page.
Setting Preset Levels
The CLW-DELVEX-E/P can recall and store up to three presets depending on the installed
button configuration.
Set a preset level:
1. Adjust the light level to the desired level.
2. Enter
Programming
mode by quickly tapping the right side of the air-gap switch
(program button) as shown below. Buttons that are capable of storing a preset flash
their LED.
3. Press and hold the desired preset button until the LED blinks (approximately 2
seconds). Release the button to store the new level.
If a button is not pressed, the device exits the
Programming
mode after approximately 5
seconds.
NOTE:
Programming
mode is disabled when the load is off.
NOTE
: A delayed off can be added via control system programming.
Preset 1
Preset 2
Preset 3
Off
2
1
3
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Crestron Toolbox, and infiNET EX are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks,
registered trademarks, and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the
marks and names of others.
Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2014 Crestron Electronics, Inc.
RETURN AND WARRANTY POLICIES
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization from
Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer.
Only authorized Crestron dealers may contact the factory and request an RMA (Return
Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name
and phone number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise
Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron,
6
Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on
the
outside of all cartons. Shipments arriving freight collect or without an RMA number shall be
subject
to refusal. Crestron reserves the right in its sole and absolute discretion to charge a 15%
restocking f
ee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by Crestron, shipping
by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs
shall be paid by the purchaser.
Crestron Limited Warranty
Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.
Crestron shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the
terms of this limited warranty. This warranty statement supersedes all previous warranties.
LEDs indicate the
load level. When all
loads are off, the top
LED remails dimly lit
to act as a night
light.
Tap to turn the load
on. Press and hold
to raise the light
level.
Tap to turn the load
off. Press and hold
to lower the light
level.
Push on the left side
of the air-gap switch
to open the air-gap.
Hold the
button to store
a new level.
Quickly tap the
program button.
LEDs flash to
indicate the
buttons that can
be programmed.
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
The device does
not function.
The dimmer is not
receiving line power.
Verify that dimmer is properly
connected to the power line
HOT
and
NEU
and that the circuit breaker is
closed.
The device is in
Remote
mode.
Check the program to determine or
change the operating mode.
The dimmer
powers up but
the load does
not turn on.
The lamps are
burned out.
Confirm that the lamp is operational.
There is an open
circuit in the wiring.
Check for faults in the wiring.
Short circuit exists
on dimmer output
and protection circuit
has activated.
Check for faults in the wiring.
The dimmer
cycles off and
on.
A thermal overload
condition exists.
Verify that the total load is within the
limits specified in the “Specifications”
table on the previous page.
LED DISPLAY
COMMUNICATIONS STATUS
Turns on for 5 seconds
Device is communicating with a gateway and control
system.
Blinks three times
Device is communicating with a gateway but not the control
system.
Blinks twice
Device is acquired but not communicating with a gateway.
Blinks once
Device is not acquired to a gateway.