Crestron
Adagio ATC-AMFMSR
AM/FM/SR Tuner Card
Operations & Installation Guide – DOC. 6463A
AM/FM/SR Tuner Card: ATC-AMFMSR
•
15
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ATC-AMFMSR Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Tuner muted.
Mismatched slot.
Place card in proper slot.
Antenna not connected
or not connected
properly.
Verify proper antenna
connection.
Mute
turned on.
Press the
Mute
button to
disengage muting.
Station detuned or
weak.
Tune station; adjust antenna.
Unsubscribed SIRIUS
tuner not on preview
channel.
If unsubscribed, be sure tuner
is on preview channel.
Subscribed SIRIUS
tuner not on a
subscribed channel.
If subscribed, be sure tuner is
on a subscribed channel.
AES volume is turned
down.
Check AES volume setting.
Cannot access
tuner card controls
from AES front
panel.
Dirty contacts.
Clean contacts with cotton
swab or clean cloth. Apply
Isopropyl alcohol as needed
for cleaning.
Noisy AM/FM
reception.
Improper antenna
connection.
Verify proper antenna
connection.
AM/FM scan does
not operate.
Station signal strength
too weak.
Check antenna placement
and orientation for good
signal strength.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (
http://www.crestron.com/manuals
). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Adagio AES Entertainment System
