Creative PC-CAM 750, Руководство по началу работы

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Technical Support D-1
Technical Support
We are committed to giving you the best products aswell as the best service by providing you with a
comprehensive suite of eService options complemented by telephone support.
With Creative's eService strategy, we deliver the best possible customer experience using our
multilingual Customer support portal, interactive chat, email support and our self-service
knowledgebase.
The European support area on our website at www.europe.creative.com contains the following options:
Knowledgebase Creative's Self-service knowledgebase empowers you to quickly resolve your queries by using natural
language support and stepping you through targeted questions to help pinpoint the best solution to your
particular problem. Should you need additional help, you can escalate your query online through live
chat or email ensuring that you receive the best possible service in the manner that is most comfortable to
you.
Webchat
* Creative's interactive TextChat enables you to contact our Technical Support team through a real-time
chat facility. Additional features, such as web page pushing, collaborative browsing and file and brochure
exchange, transform your chat session into a fully interactive support experience.
eMail
† Should you not obtain a solution to your query using our Knowledgebase system, you can click the “Not
Solved” button located at the bottom of any suggested solution document to escalate your query via
eMail. If you do not have access to our website then you can mail us directly at
support@europe.creative.com.
*
Closed Sat-Sun & Public Holidays
†
Native Language Support