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Frequently Asked Questions (FAQs) and Troubleshooting E-2

Frequently Asked Questions (FAQs) and Troubleshooting

If you have a technical problem with this product, you may wish to consult our self-help tool
“Knowledgebase” for on-line troubleshooting and solutions (www.europe.creative.com/support)

Frequently
Asked
Questions
(FAQs)

In this chapter, we cover common problems you might encounter or questions you might have while
using your NOMAD Jukebox 3.

We have divided the FAQ into a few categories for your easy reference.

AutoPlay

The installation does not start automatically after the Installation CD is inserted.

The AutoPlay feature in your Windows system may not be enabled.

To start the installation
program through the My
Computer shortcut menu

Double-click the "My Computer" icon on your Windows desktop.

Right-click the CD-ROM drive icon.

On the shortcut menu, click "AutoPlay" and follow the onscreen instructions.

To enable AutoPlay
through Auto Insert
Notification

Click "Start" -> "Settings" -> "Control Panel".

Double-click the "System" icon. The "System Properties" dialog box appears.

Click the "Device Manager" tab and select your CD-ROM drive.

Click the "Properties" button.

Click the "Settings" tab and select "Auto Insert Notification".

Click the "OK" button.

Содержание NOMAN Jukebox 3

Страница 1: ...and ADVANCED HD are trademarks of Creative Technology Ltd in the United States and or other countries Adobe Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorpor...

Страница 2: ...of the Software provided that a you transfer all portions of the Software or copies thereof b you do not retain any portion of the Software or any copy thereof and c the transferee reads and agrees t...

Страница 3: ...amages so the above limitation or exclusion may not apply to you PRODUCT RETURNS If you must ship the software to Creative or an authorized Creative distributor or dealer you must prepay shipping and...

Страница 4: ...t the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician CAUTION To comply with the limits for the Clas...

Страница 5: ...player vi Handling the Battery vii Website Information viii More Help viii Technical Support viii 1 About NOMAD Jukebox 3 External views 1 2 Top view 1 2 Side views 1 3 Back view 1 3 Bottom view 1 4 P...

Страница 6: ...player off 2 7 Resetting the player 2 7 Locking and unlocking your NOMAD Jukebox 3 2 8 To lock the player 2 8 To unlock the player 2 8 Changing the faceplate 2 9 Checking Jukebox information 2 10 Conf...

Страница 7: ...4 4 Editing audio file information 4 6 Creating and editing playlists with PlayCenter 4 7 Using File Manager 4 8 Transferring data files 4 9 A Glossary Useful terms to know A 2 B Primers and Informati...

Страница 8: ...x 3 D 2 UnderstandingError Diagrams D 4 E FAQs and Troubleshooting Frequently Asked Questions FAQs E 2 F Technical Support Knowledgebase F 2 Webchat F 2 eMail F 2 Telephone F 3 Download Drivers F 3 Do...

Страница 9: ...Introduction...

Страница 10: ...onboard real time digital signal processor DSP and a real time effects processor for superior audio playback and customisation Your player also supports EAX so that you can enhance your audio with Ad...

Страница 11: ...er or transfer it to your player The ASR helps you to record Internet radio programs sports events company earning calls hourly news updates most of the audio content you can find online You can speci...

Страница 12: ...ing CD ROM drive with digital audio extraction support USB 1394 or SB1394 found on Sound Blaster Audigy series of audio cards port 64 Megabytes RAM 128 Megabytes recommended 30 Megabytes free hard dis...

Страница 13: ...or hints relating to a feature Note This highlights additional or important information about a feature Caution This highlights proper usage of your player Use this information to avoid situations inv...

Страница 14: ...etailed information see Player handling on page C 3 This section contains cautionary information that you should take note of Do not store or use in areas exceeding 45 C or 113 F Do not subject to exc...

Страница 15: ...l objects like keys or necklaces Do not pierce or crush Store away from direct sunlight Avoid contact with moisture Do not store or use in areas exceeding 45 C or 113 F Never modify or disassemble the...

Страница 16: ...oftware upgrades or purchases More Help View the contents of the NOMAD Jukebox 3 Installation CD for additional demonstrations libraries and other software Visit the www europe creative com site for t...

Страница 17: ...1 About NOMAD Jukebox 3...

Страница 18: ...nd explain your player s buttons controls and exterior connectors External views Top view Menu button Figure 1 1 Top view of your NOMAD Jukebox 3 Power On Off button EAX button Reverse button Stop but...

Страница 19: ...Side views of your NOMAD Jukebox 3 Optical Line In connector Power On Off button Scroller Headphones connector DC Adapter connector Battery compartment SB1394 connector USB connector Figure 1 3 Back...

Страница 20: ...About NOMAD Jukebox 3 1 4 Bottom view Battery compartment Reset hole CreativeLink Figure 1 4 Bottom view of your NOMAD Jukebox 3...

Страница 21: ...res use this button to enable or disable EAX REVERSE skips to the beginning of the current track or to the previous track skips to previous portions of a track when you press and hold the button to sk...

Страница 22: ...to increase the volume quickly SCROLLER scrolls up and down menus selects menu options turn the Scroller to scroll through menu options and press the Scroller to select them This action is also referr...

Страница 23: ...ery as the one supplied HEADPHONES CONNECTOR connects to your headphones use the Wired Remote if you have one LINE OUT CONNECTORS 1 2 connects to a two or four speaker system for enhanced audio effect...

Страница 24: ...uter to transfer data audio or to upgrade your player s firmware when your player is connected to your computer use PlayCenter to control your player SB1394 CONNECTOR connects your player to your comp...

Страница 25: ...You can also choose options from a list or a confirmation box Selecting menu options You can use the Scroller to make selections in menus For example if you are looking at the Menu screen 1 Use the Sc...

Страница 26: ...ns You can also use the Scroller to select options in lists and confirmation boxes 1 Move the Scroller to scroll through the options 2 Press the Scroller to select the option Figure 1 6 Constructing a...

Страница 27: ...player Powers your player when in a car or on an airplane In a car connect the Car Power Adapter to your car s cigarette lighter On an airplane connect the Plane kit and Car Power Adapter to the AC DC...

Страница 28: ...nnecting your player to the PC speakers and power supplies without having to constantly connect the various cables o your player Gives you the same functions as the Wired Remote except that it also al...

Страница 29: ...2 Setting Up Your Player...

Страница 30: ...with one battery you can purchase a second battery to enjoy double the playing time Figure 2 1 Inserting the battery in your NOMAD Jukebox 3 1 3 The diagram above shows you how to insert one battery...

Страница 31: ...e If you are using two batteries both batteries should be fully charged in 8 hours How to charge the battery To charge your player s battery you should 1 Insert the uncharged battery as shown in Inser...

Страница 32: ...is good for approximately 6 hours of continuous playback if using two batteries approximately 12 hours of continuous playback are available your player s battery is good for approximately 3 hours of c...

Страница 33: ...not you need to enable your CD ROM drives onto insert notification features 3 Select your preferred language 4 Select Install software for Nomad Jukebox 3 5 Click OK 6 Click Next to register with Crea...

Страница 34: ...ct the SB1394 cable to your player and your computer Interactive Tutorial You can now go through the Interactive Tutorial Turning the player on or off Your player must be unlocked before you can turn...

Страница 35: ...ny button 2 In the popup that appears Scroll Select the tick 3 Press and hold the POWER button for at least 5 seconds The player should turn off Resetting the player If your player stops responding re...

Страница 36: ...sed accidentally If you press a button while the player is locked a popup window appears for you to unlock the player This popup disappears if you don t use the Scroller to make a selection within a f...

Страница 37: ...e look of your player you can purchase a set of differently coloured faceplates Avoid using sharp tipped objects to detach the faceplate to prevent surface damage to your player 1 Detach the faceplate...

Страница 38: ...is screen 1 Press the MENU button 2 Scroll Select JUKEBOX SETTINGS 3 Scroll Select JUKEBOX INFORMATION Configuring your player Your player offers you many configuration options You can personalize you...

Страница 39: ...the default start screen set the default backlight color Blue or Green return to the previous screen 1 From the JUKEBOX SETTINGS screen Scroll Select Personalization 2 Scroll Select one of the option...

Страница 40: ...one of the options 3 From the menu Scroll Select a setting Language You can change the default language used on your player s screens and input boxes Menu Language This option controls the language in...

Страница 41: ...ss the FORWARD button The next track in the Playing List should play 8 Press the REVERSE button You should hear the beginning of the current track 9 Press the REVERSE button twice The previous track i...

Страница 42: ...3 Using Your Player...

Страница 43: ...pplications described in Using Applications on page 4 2 Navigational icons have been created to help you identify the different firmware sections These icons appear on your display when you navigate t...

Страница 44: ...you can either add audio selections from the NOMAD Jukebox 3 s Music Library to the player s Playing List as described in Adding audio selections to the Playing List on page 3 7 then play back the who...

Страница 45: ...roll Select an audio category For example if you want to preview a track in a particular album Scroll Select Albums Note If Scroll Selecting All Tracks or Recordings skip to Step 6 4 Scroll Select the...

Страница 46: ...enres All Tracks and Recordings All transferred tracks can be found in the All Tracks category but depending on your PlayCenter settings tracks can also be found in other categories For example take a...

Страница 47: ...xploring the Music Library In the following example we will show you how to find a track by navigating through your Music Library A quicker way of finding audio in your player is to use the Find featu...

Страница 48: ...in a particular album Scroll Select Albums 4 Scroll Select the sub category For example under Albums Scroll Select an album A list appears Note If adding an entire album artist genre or playlist skip...

Страница 49: ...ot already exploring the Music Library the Find screen appears If you press the FIND button when exploring the Music Library a list appears above the audio category you are in skip to step 3 2 Scroll...

Страница 50: ...bum artist or genre you want Scroll Select the OK option to complete the search Viewing track information Detailed information about tracks in the Music Library is readily available This includes trac...

Страница 51: ...f you want to delete the selected track 4 Scroll Select the tick The track is permanently deleted from your player To delete an entire album artist genre or playlist 1 Press the MENU button 2 Scroll S...

Страница 52: ...tracks in the Playing List Remove audio Rearrange the Playing List Save the Playing List as a playlist Viewing audio in the Playing List When a playlist is added to the Playing List only the audio se...

Страница 53: ...xpanded album artist or genre are hidden Viewing track information Information about tracks in the Playing List can be easily accessed and viewed The information provided is identical to that describe...

Страница 54: ...rack album artist or genre from the Playing List 1 Press the NOW PLAYING button until the Playing List screen appears 2 Scroll Select the track album artist or genre to remove from the Playing List A...

Страница 55: ...anging the Playing List If you prefer to hear for example a particular album before another in the Playing List you can rearrange the album as well as any other artist genre or individual track in the...

Страница 56: ...selected Saving the Playing List as a playlist If you like the contents and arrangement of your current Playing List you can choose to save it as a playlist for retrieval and playback later To save a...

Страница 57: ...sets such as accented characters or numerals by Scroll Selecting the Charset option on the list 5 Scroll Select the OK option to save the playlist with the name you have entered Using Playlists As des...

Страница 58: ...the new name you have entered Enhancing Audio You can enhance your listening experience when playing the Playing List by applying Play Mode EAX or both at the same time If you are previewing a track...

Страница 59: ...on appears onscreen and the track is repeated continuously until you stop it To repeat the whole Playing List 1 Press the NOW PLAYING button until the Playing List screen appears Note If you are in th...

Страница 60: ...tracks are selected at random and played back continuously until you stop playback Bookmarking a track Bookmarking a track sets a playback point you can jump to this point whenever you play the bookma...

Страница 61: ...2 Press the Scroller A list appears 3 Scroll Select Go to Bookmark The track plays from the bookmarked point To remove a bookmark 1 Press the NOW PLAYING button until the Playing Track screen appears...

Страница 62: ...ppears 3 Scroll Select Track Once The Track Once icon appears onscreen The Playing List stops playing back once the track ends Disabling Play Modes Once the Normal mode is enabled each track in the Pl...

Страница 63: ...nce when you select Jazz in a jazz recording Spatialization which enhances your audio soundstage useful if for example you are listening to audio with headphones To use EAX with your currently playing...

Страница 64: ...ior audio quality An analog line in source Line in Recording with stereo output such as your CD player VCR or home hi fi system for good audio quality The microphone on your optional Wired Remote or F...

Страница 65: ...ss the Voice Record screen by pressing and holding the EAX button on the Wired Remote 4 Press the Scroller A list appears 5 Scroll Select the file format and bitrate you want to use for this recording...

Страница 66: ...ions from step 1 above Delete the saved recording by pressing the Scroller and Scroll Selecting Delete Recording The recording is permanently deleted from the Recordings category in the Music Library...

Страница 67: ...ppears 5 Press the Scroller A list appears 6 Scroll Select the file format and bitrate you want to use for this recording The selected file format appears onscreen 7 When the analog line in source is...

Страница 68: ...ep 1 above Delete the saved recording by pressing the Scroller and Scroll Selecting Delete Recording The recording is permanently deleted from the Recordings category in the Music Library Preview the...

Страница 69: ...ars 5 Press the Scroller A list appears 6 Scroll Select the file format and bitrate you want to use for this recording The selected file format appears onscreen 7 When the digital optical line in sour...

Страница 70: ...t Date Current Time For example At this point you can Start a new recording by pressing the Scroller then Scroll Selecting New Recording and repeating instructions from step 1 above Delete the saved r...

Страница 71: ...4 Using Applications...

Страница 72: ...ure which enables you to automatically compare and transfer tracks between your player and computer Detailed instructions on how to use this and other great PlayCenter features are available in the Pl...

Страница 73: ...red or ripped audio tracks into a default folder You can change the location of this folder or default folder name in PlayCenter settings See the PlayCenter s Help file for details To import existing...

Страница 74: ...he ripping progress 6 To preview the song that you have just ripped in PlayCenter click the song title and then click Preview on the Toolbar Transferring tracks Transfer tracks to and from you player...

Страница 75: ...ional tracks the Transfer Queue appears The Transfer Queue disappears when the transfer is complete 6 If the music library to be updated does not have enough space a dialog box appears for you to sele...

Страница 76: ...s to be transferred from your player 3 In the Main window click the PC MUSIC LIBRARY button Locate the folder or album for storing the tracks 4 Click the upper TRANSFER button 5 To use your player aft...

Страница 77: ...r By Album 6 Select the tracks you want to add to the playlist 7 Right click the selected tracks and select Add to Playlist 8 Select the playlist to add the tracks to To add tracks to a playlist Follo...

Страница 78: ...ile Manager Extensive instructions on how to use File Manager are in the File Manager Help file only basic instructions are provided here An overview of the File Manager interface is provided below Th...

Страница 79: ...our player To transfer a data file by copying and pasting 1 On the left pane locate and click the drive that contains the file you want to copy 2 Click the file to copy 3 On the Edit menu click Copy 4...

Страница 80: ...A Glossary...

Страница 81: ...p to 63 devices to a single port Your player uses Creative s SB1394 standard which is compliant with IEEE 1394 See 1394 Advanced EQ See Equalization AIFF The Audio Interchange File Format AIFF is an a...

Страница 82: ...ookmarks are useful for long tracks for example a 45 minute narrative Category A general grouping of audio tracks for example Artist Album or Genre CDDB This stands for Compact Disc DataBase The Grace...

Страница 83: ...With the onboard 24 bit Analog to Digital Convertor ADC and Digital to Analog Converter DAC the Sound Blaster Audigy card delivers high definition sound of astounding quality with 96 kHz SPDIF support...

Страница 84: ...solo guitar track Applying an environment will make it seem as if the audio is coming from that environment EAX also provides you with Time Scaling Advanced EQ and Smart Volume Management Encoder Whil...

Страница 85: ...is displayed when the MP3 audio track is played back ID3 tags can be edited InfraRed IR A technology standard for transmitting data without cables using infrared light waves Many devices like wireles...

Страница 86: ...ture keeps the playback volume of all the tracks on your playlist at the same level With this activated you don t have to keep adjusting the volume from song to song Megabyte MB About 1 million bytes...

Страница 87: ...ften used for portable devices These batteries do not suffer from Memory Effect problems and can store about 50 more energy than NiCad batteries but not as much as Li Ion batteries Now Playing screens...

Страница 88: ...dio CD Using a CD ripper and an MP3 encoder you can extract favorite tracks from an audio CD and make MP3 files You can then transfer the audio files over to your player for your enjoyment Sampling Ra...

Страница 89: ...To give you uninterrupted audio playback your player uses a five minute shock buffer Shuffle A Play Mode that plays tracks at random from the Playing List It is almost like waiting in line at a popula...

Страница 90: ...connect a USB device without turning off your computer Voice Recording Using the Wired Remote you can make recordings of speeches discussions and meetings The recording is in the WAV or MP3 format and...

Страница 91: ...B Primers and Information...

Страница 92: ...you will need a CD ROM drive that can extract digital audio data and a program known as a Ripper This program uses the CD ROM drive to read the audio tracks from the audio CD and stores it on your ha...

Страница 93: ...dition to its fully customizable 3D spatialization effects 4 channel sound advanced EQ time scaling and audio environment settings EAX is bringing Smart Volume Management SVM to your favorite digital...

Страница 94: ...4 is high speed serial input output technology for connecting devices to a your computer Originally developed by Apple it is now an official industry standard While similar to USB 1394 is more suited...

Страница 95: ...he bookmark from a track DELETE ___ deletes track subcategory or selection from the Music Library selection is permanently deleted EXPAND COLLAPSE TRACK DETAILS expands or collapses a category in the...

Страница 96: ...track to play pressing the FORWARD or REVERSE buttons during play will skip to the selected track and play it once PREVIEW samples a track within a category track being previewed is not added to the P...

Страница 97: ...Playing List TRACK DETAILS shows details of current track in the Playing List screen details include name of track artist album and genre in the Playing Track screen details include name of track arti...

Страница 98: ...B 8 Information Diagram Diagram Action Meaning your PC is actively managing your player To use your player disconnect it from your PC your PC is not actively managing your player To use your player di...

Страница 99: ...cons appear onscreen when the associated playback action is used Playing List Icons The following icons are commonly found in the Playing List screen Icon Action Meaning Play Pause Forward Reverse Ski...

Страница 100: ...ons appear onscreen when the respective audio enhancements are active Track Track within audio category Audio selected for playback or which is currently playing back Icon Action Meaning Icon Action M...

Страница 101: ...ational Icons The following icons appear on screen when you are in the associated firmware section EAX active Icon Action Meaning Icon Action Meaning Menu Playing List Playing Track Music Library Play...

Страница 102: ...Primers and Information B 12 Albums category Artists category Genre category Recordings category EAX Find W Remote Recording Line In Recording Line In Record Optical Record Icon Action Meaning...

Страница 103: ...Primers and Information B 13 Voice Record Jukebox Setting Jukebox Information Personalization Icon Action Meaning...

Страница 104: ...C Handling Instructions...

Страница 105: ...come into contact with the batteries terminals This can cause the batteries to lose their electrical charge Environment Do not expose or subject the batteries to excessive heat from direct flames or o...

Страница 106: ...e Use only recommended batteries and accessories to avoid explosions leaks injury and damage to self and surroundings Avoid operating the player with wet or damp hands Avoid storing the player within...

Страница 107: ...D Technical Specifications Error Diagrams...

Страница 108: ...following may reduce the playback time playback of tracks encoded at bitrates higher than 128Kbps use of EAX effects or environments skipping fast forward or reverse during playback using passive spe...

Страница 109: ...phone Optical Line In Line outputs Two 1 8 stereo minijacks for front and rear speakers Headphone Out 1 8 stereo minijack 100 mW Wide Narrow Front only LCD Display Large 132 x 64 pixel EL backlit disp...

Страница 110: ...general nature of the problem Audio codec support firmware upgrades and SDMI compliance are available from www nomadworld com Diagram Likely Causes Suggested Action unexpected power loss while saving...

Страница 111: ...ons Error Diagrams D 5 firmware corruption see actions for firmware problems unexpected power loss during audio file transfer allow firmware to complete the rebuilding of the library Diagram Likely Ca...

Страница 112: ...E FAQs and Troubleshooting...

Страница 113: ...he installation does not start automatically after the Installation CD is inserted The AutoPlay feature in your Windows system may not be enabled To start the installation program through the My Compu...

Страница 114: ...es my player show me track titles starting with B when I m looking for a track title starting with A When you look for a track using the FIND feature your player looks for the closest match If you do...

Страница 115: ...e driver is not submitted or does not qualify for Microsoft certification a warning message similar to the one below appears You may see the message when you install hardware drivers from companies ot...

Страница 116: ...ion Check www creative com for details Maintenance Do I need to defragment the player s hard disk No you will not need to defragment format or clean up the hard disk at all The player s unique file sy...

Страница 117: ...EAX effects or environments use of passive speakers or high powered headphones Proper charging and handling of the battery can also help in prolonging battery life and charge See Battery handling on...

Страница 118: ...F Technical Support...

Страница 119: ...the best solution to your particular problem Should you need additional help you can escalate your query online through live chat or email ensuring that you receive the best possible service in the m...

Страница 120: ...e retain all contents including packaging and proof of purchase until you are fully satisfied with your product If you have a problem installing or using your Creative product please use the Creative...

Страница 121: ...bs requires that all returns for repair replacement must first be issued with an authorisation number therefore you need to contact Technical Support to receive this number Technical Support will comm...

Страница 122: ...tions of quality merchantability or fitness for a particular purpose with respect to the use of this product Creative also disclaims any obligation to support products for all operating environments f...

Страница 123: ...353 1 4380067 Belgium Tel 353 1 4333295 Denmark Tel 353 1 4333237 Finland Tel 353 1 4333277 Norway Tel 353 1 4333247 Sweden Tel 353 1 4380037 Holland Tel 353 1 4333279 Switzerland Tel 353 1 4380077 Po...

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