Check the followings before requesting service
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOULTION
Press the SOURCE button repeatedly to
set the input source to the desired mode
TROUBLESHOOTING GUIDE
No power
No sound
Sound distortion
Remote not
working
Bluetooth
reception failure
Have not paired
The external device is far from
the unit
The battery is consumed
Volume level too high
Bass level of the connected
device too high
Input source incorrect
The connected device is not
in payback mode
Volume in minimum position
The unit is in Standby mode
Connect the power AC/DC adapter
Press button to turn on the unit
Raise volume level by pressing the VOL
(Volume) + button
Play the music/movie in the connected
device as usual and make sure the
volume level of it is in high level
Reduce the bass level of the connected
device.
VOL (Volume ) - button
Reduce the volume level by pressing
the
Replace with new battery
Put the external BT device close to the
unit
Pair both units as BT pairing page
Power AC/DC adapter
not connected
12
Press the BASS - button on the
Sound Bar to reduce bass level.
