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CPI SYNQ, Руководство пользователя

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CPI Synq

™

 Installation Guide

Synq enables simplified, full-system diagnostics and remote management of CPI 
payment devices on any Point of Sale.

Synq redefines the cash experience with: 

 

–

Simple, visual diagnostics

 

–

Video instruction and guided troubleshooting

 

–

Configuration controls

 

–

Optimal cash float in the machine

 

–

Improved up-time in the field

 

–

Lower total cost of ownership across all Synq connected devices

CPI Synq

TM

 can be installed in series anywhere on the MDB line. Both ends of the Synq must be connected via MDB and the 

four-pin Synq cable must be connected to the Synq port on the Gryphon coin changer or Talos bill validator to communicate 
with the devices. The Synq cable is the small cable that splits into a male and female port. The male port connects to the 
Talos, and the female port connects to the Gryphon. 

Disconnect power from all devices before making or altering any MDB connections. 

Installation - Connection Diagram

Содержание SYNQ

Страница 1: ...de pg 6 to begin linking Synq devices to your account Create a simplifi Account if you don t already have one Step Process Image 1 Visit cranesimplifi com SynqRegister If you do not have a company account fill in your information to begin the registration process If you do have an account click the blue here to log in and skip to the next section of this document 2 When all personal information fi...

Страница 2: ...n email with a link to confirm your registration and create a password 5 When you receive your email click this link to create a password 6 Create a secure password and accept the terms and conditions to continue Create a simplifi Account if you don t already have one ...

Страница 3: ... you can grant full simplifi access to your Administrators and limit Field Technicians to app access only App only access prevents a user from creating new users on the simplifi website 1 From the home page click Roles 2 In the Actions drop down click Create New 3 Create a Role name and add a descrip tion The Role name should apply to a group of users who will be using the app in this example Tech...

Страница 4: ...4 Click Expand All to view all the avail able options 5 Confirm that Allow has been checked to grant access to the Synq mobile app CREATE A ROLE Continued ...

Страница 5: ...ent user and enter another The technician will receive an email instructing them to create a simplifi password They will use this email and password to log into the simplifi app 4 Your technician can now visit the iPhone App Store to download the simplifi app Once the technician logs into the app with his simplifi credentials he will have access to your company s regis tered Synq devices Search th...

Страница 6: ...ership across all Synq connected devices CPI SynqTM can be installed in series anywhere on the MDB line Both ends of the Synq must be connected via MDB and the four pin Synq cable must be connected to the Synq port on the Gryphon coin changer or Talos bill validator to communicate with the devices The Synq cable is the small cable that splits into a male and female port The male port connects to t...

Страница 7: ...male MDB port on the back of the Synq and skip to the next section Talos The four pin CPI SynqTM port is the top port on the left side of the validator just above the 30 pin connector Connect the Synq cable s four pin male connector and connect the Synq s MDB cable to the Talos Female MDB cable Installation Talos Bill Validator Gryphon without a pre installed Synq cable If there is not a Synq cabl...

Страница 8: ... Floor Snack Simplifi App Registration Create an Account If your company does not have a simplifi account use this QR Code to visit cranesimplifi com SynqRegister to create a simplifi account for your business This only needs to be done once so that all de vices are paired to a master account Download the simplifi iPhone App Search the iOS App Store for simplifi Mobile or follow this QR code to do...

Страница 9: ...reassign or rename from the app When in range of Synq enabled Points of Sale POS CPI beacon technology allows a technician to quickly review the health of their machines Each machine is listed with the serial number of the Synq device and a colored icon indicating the POS s general health Green is healthy yellow is needs attention and red is out of service Tapping any POS on this list gives access...

Страница 10: ...ms any liability for any direct or indirect losses howsoever caused arising out of use or reliance on this information This document does not necessarily imply product availability Note Your product may differ slightly from some of the illustrations in this document Exterior LED Diagnostics The status LED on the side of the SynqTM hardware provides at a glance information about the Synq s health S...

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