Cozzia CZ-810, Инструкция по эксплуатации

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Floor Models and Demonstration Units
have a prorated warranty period
that begins the day the model is placed on the floor and connected to an
electrical outlet by the retail partner. Proof of purchase is required in order
to obtain warranty service and parts. Non-warranty parts and service are
available at a “per incident” charge.
●
Warranty Coverage Period
- Warranty coverage starts at the time that the
consumer PURCHASES their chair. Proof of purchase is required for all
warranty repairs. The warranty time period is measured by continuous
calendar days based on a seven-day week.
●
Field Service
– COZZIA customer service department will diagnose and
schedule an authorized service provider to repair the chair in the
consumer's residence.
●
Parts
- All parts deemed necessary for repairs will be shipped to the
consumer at no charge by the COZZIA service department.
Canadian consumers may contact COZZIA's customer service department at
1-877-977-0656
between 9:00 am and 5:00 pm PST, Monday through Friday for
warranty or service issues.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
● Warranties are only valid in the 48 contiguous United States and Canada
and are contingent upon the consumer operating the chair according to the
corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any
accessories or enhancements.
● Field service requires pre-approval and must be performed by COZZIA’s
authorized field service personnel. Field service is only available in the
United States and in major metropolitan areas in Canada.
● Softening of foams and filling composites in pillows, pads, and memory
foam occurs naturally and does not constitute a defect under this warranty.