Use and Care Manual
Wellness for Home
22/23
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Warranties are only valid in the 48 contiguous United States and Canada and are contingent
upon the consumer operating the chair according to the corresponding instruction manual.
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The warranty only applies to COZZIA products and does not include any accessories or
enhancements.
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Field service requires pre-approval and must be performed by COZZIA’s authorized field
service personnel. Field service is only available in the 48 contiguous United States.
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Softening of foam and filling composites in pillows, pads and memory foam occurs naturally
and does not constitute a defect under this warranty
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Fading, wear and piling of fabric occurs naturally and does not constitute a defect under this
warranty
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Natural markings, grain and dye variations in leather do not constitute a defect under this
warranty
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Warranties do not cover any loss or damage resulting from improper installation,
unauthorized repairs or modifications, improper use of the electrical/power supply, loss of
power, a dropped product, a malfunction or damage of an operating part from failure to
implement the manufacturer’s recommended maintenance, transportation damage, theft,
abuse, misuse, neglect, vandalism or environmental conditions (fire, floods, rust, corrosion,
sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during
the period the product is at a repair facility or is otherwise awaiting parts or repair
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Damage due to shipping and handling does not constitute a defect under this warranty
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Under no circumstances shall COZZIA or its representatives be liable for indirect
consequential or incidental damages (including damages for lost profits, business
interruption, bodily injury, medical problems) even if the other party has been advised of the
possibility of such damages or possible problems
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Warranties are non-transferable and shall be in lieu of any other warranty express or
implied, including but not limited to any implied warranty or merchantability or fitness for
particular use
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COZZIA’s sole liability and the purchaser’s exclusive remedy shall be for repair, or at
COZZIA’s option, for the replacement of the defective part. Notwithstanding the above, if
replacement parts for defective materials are not available, COZZIA reserves the right to
make substitutions in lieu of repair or replacement.
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All warranties begin on the date of purchase, no allowance or extension is offered for
delivery and/or installation
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Warranties do not apply to rental, business, commercial institutions or other
non-residential users.
