heater and appliance should be on its own circuit.
Can I use the heater on a job/construction site?
The heater was not designed to be used in a high dust construction environment.
Using the heater for this purpose will void your warranty.
Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating. We
recommend moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 5000+ hours or approximately 3 to 5 years. The Quartz
Elements are replaceable by an authorized service dealer.
What is Zone Heating?
Zone heating is all about focusing heat where people spend the most time. After
all, there is no point to heating multiple rooms to 68+ degrees when these rooms
are not in use.
How many kilowatts per hour does the heater use?
The heater was tested by an independent lab in a home environment and
determined to use 1.263 kilowatts per hour.
What is the BTU Rating for the heaters?
Heater is approximately 5000 BTUs.
The BTUs are basically irrelevant as a unit of measure since the patented heating
process of the SunTwin
®
INTENTIONALLY does not operate using old
inefficient methods of heat combustion, which is rated by using the BTU rule.
Our heating method is far superior for efficiency, safety, comfort, and is
providing a natural healthy indoor environment.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same circuit. Zone heaters are considered to
be an appliance. You should not run more than one larger appliance on a single
circuit breaker. Your freezer, refrigerator, microwave oven, washing machine,
dryer, and other such appliances should not share a circuit breaker.
Can I use an extension cord, surge protector, or power strip with my
heater?
NO. It is designed to plug directly into a grounded 110 volt 15 amp or higher
circuit receptacle.
I don’t have a grounded outlet; can I use a cord adapter or remove the
grounding plug?
NO. If you don’t have a grounded outlet, contact a licensed electrician in your
area for advice. Removing or altering any part of the heater will void the
warranty.
Questions and Answers
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9
Use Restrictions
READ ALL INSTRUCTIONS BEFORE USING THE HEATER
DO NOT
plug heater into any other cord connected device such as a
power strip, surge protector, multiple outlet adapter, grounding
adapter, outlet-type air fresheners or extension cords. Plug into
a 3-prong 110v 15 amp or higher grounded circuit receptacle only.
DO NOT
plug the heater into a loose fitting or broken receptacle.
DO NOT
alter the heater’s design or you will void the warranty.
DO NOT
block the front or rear of the heater.
DO NOT
place anything directly in front of the heater.
DO NOT
cover the unit as this may block airflow and cause the heater to
malfunction.
DO NOT
use the heater outdoors or for heating construction sites.
DO NOT
use the heater in wet or moist locations such as a bathroom or an
area with standing water. This is to prevent risk of electric shock
and injury to persons.
DO NOT
force the filter to dry using any alternative methods when
performing filter maintenance; doing so could damage the filter.
WARNING
IMPROPER USE OF THIS HEATER COULD RESULT IN RISK
OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BY AN
AUTHORIZED SERVICE REPRESENTATIVE
CAUTION
RISK OF ELECTRICAL SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
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