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Please do not hesitate to contact us for help (Be sure to mark the 

SKU NUMBER

e.g., CW91S0320, and the 

TRACKING NUMBER

). 

Our COZIWOW team with factory direct after-sales service will reply within 24 
hours and will do our best to resolve the problem for you. Our services are available 
at any time.

Dear Customer,

a.The outer box is damaged.

c.The parts / accessories / assembly tools are missing.

b.The product is damaged / bent / cracked while you open the box.

e.The instructions are not clear and can not be referred to.

f.The product has functional problems.

g.Other aspects that you are not satisfied with.

d.The product is hard to assemble.

Thank you for your purchase. 

COZIWOW is committed to providing affordable high-quality pet products worldwide.

We take your pet’s needs and well-being as the greatest mission.

We are proud to make a difference in thousands of pets’ life. 

When you receive the product, please make sure that all the parts are intact. 
Then please browse the entire installation manual before assembly. 
If problems occur unsatisfactorily as follows:

Sincerely,
COZIWOW Team

COZIWOW, 

for Pets and Fun!

2

You need 

Hardware List

A

2PCS

B

C

1

2

3

4

2PCS

7

4PCS

1PC

1PC

1PC

1PC

  1PC

 1PC

1PC

1PC

 1PC

8

 1PC

9

 1PC

2

2 persons are needed

1

Tools required

A Phillips head scre 

wdriver is required for 

the assembly of this 

product.

not included

Power tools should 

not be used to assemble 

this product.

1

5

6

 1PC

10

11

1PC

 1PC

12

 2PCS

13

2PCS

14

D

18PCS

M3.5x60

M2.5x10

M3.5x40

M3x16

E

F

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