21
Problem
Possible Solution
The oven will not turn on.
Make sure the oven is plugged in.
Food is not completely
cooked.
Increase cooking temperature or time.
Place smaller quantities of food into the oven.
Food is overcooked or
burned.
Decrease cooking temperature or time.
Make sure food items are not too large and are not touching the
heating elements.
Food is cooked unevenly.
Preheat the oven before cooking.
Make sure food items are not too closely packed into a tray,
rack, or other container.
Food is not crispy.
Lightly brush oil on the food for a crispier result.
French fries are cooked
unevenly or are not crispy.
Make sure the potatoes are rinsed of starch and dried properly
before adding oil. For more information, see
Cooking Guide
(page 17).
White smoke or steam is
coming out of the oven.
The oven may produce some white smoke or steam during
cooking. This is normal.
During first use, dust from the packing process may cause
white smoke. This is normal for ovens and many other kitchen
appliances. To eliminate any dust, see
Test Run
(page 11).
Excess oil or fatty foods may produce white smoke. Make sure the
inside of the oven is cleaned properly and not greasy.
Dark smoke is coming out of
the oven.
Immediately press
and unplug your oven. Food is burning.
Wait for smoke to clear before opening the oven door.
A thermometer shows that
the oven temperature is
different from the oven
setting.
Commonly used thermometers usually have low sensitivity and
take over 10 minutes to measure the correct temperature. This will
not affect cooking.
TROUBLESHOOTING
