26
in CaSe oF MalFunCtion
problem
possible cause
Solution
The hearing
aid is com-
pletely silent
The hearing aid is
not turned on
Make sure the battery
drawer is closed
The battery does not
work
Insert a new battery in
the hearing aid battery
drawer
The sound outlet is
blocked
See page 19
The microphone
opening is blocked
See page 21
The hearing
aid volume is
not powerful
enough
The sound outlet is
blocked
See page 19
Your ear is blocked
by earwax
Contact your ENT doc-
tor/physician
Your hearing may
have changed
Contact your hearing
care professional
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT doc-
tor/physician
The hearing aid is
not correctly placed
in your ear canal
Take the hearing aid
out and reinsert it
The hearing aid fits
loosely in your ear
canal
Contact your hearing
care professional