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I am not getting any channels, or channels are missing.
Keep your antenna away from sources of interference, including air
conditioners, hair dryers and microwave ovens. Rotate your antenna and
re-run a channel scan on your TV. Refer to your TV’s user manual for more
information.
Picture or sound freezes while I am watching a channel. Picture quality
is weak.
This is often caused by a weak or intermittent signal. Try moving or rotating
your antenna to a different location or angle.
When do I need to run a channel scan?
Run a channel scan after setting up or adjusting your antenna.
Visit www.antennaweb.org/address to calculate the strength of each station.
You may then run a channel scan on an as-needed basis.
How do I know where the signal is strongest?
Test your antenna in different locations or at different angles, making sure to
run a channel scan every time you move your antenna.
Sometimes moving a few feet can make a difference. The fewer obstructions
between the antenna and the tower, and the higher the antenna is mounted,
the better the chance of receiving a strong signal.
Some HDTVs have a signal strength indicator that shows how strong your
signal is. Refer to your TV’s user manual for more information.
Where should I mount my antenna?
The antenna is designed for outdoor and attic use. We recommend mounting
your antenna at least 30 feet above the ground to access more channels.
Troubleshooting
