8
TROUBLE SHOOTING
Servicing of the hotplates must only be done by an authorized service representative (see back of this booklet) and the hotplate
must not be modified. Power must be disconnected before any servicing or maintenance is conducted.
Problem
Probable cause
Solution
Not ignited
No Spark
Check the electricity supply
The burner lid is badly assembled
Assemble the lid correctly
The gas supply is closed
Open the gas supply completely
Badly ignited
The gas supply is not completely
open.
Open the gas supply completely
The burner lid is badly assembled
Assemble the lid correctly
The ignition plug is contaminated
With alien substance
Wipe alien substance with a dry
cloth
The burners are wet
Dry the burners lids carefully
The holes in the flame spreader are
clogged
Clean the flame spreader
Noise made when
combusted and ignited
The burner lid is badly assembled
Assemble the lid correctly
Flame goes out when
in use.
The flame supervision device is
contaminated with alien substance
Clean the supervision device
Product being cooked has boiled
over and extinguished
the flame
Turn off burner knob. Wait one
minute and reignite zone
A strong draught may have blown the
flame out
Turn off zone and check cooking
area for draught such as open
windows. Wait one minute and
reignite zone
Yellow Flame
The holes in the flame spreader are
clogged
Clean the flame spreader
Different gas is used
Check the gas used
Unstable Flame
The burner lid is badly assembled
Assemble the lid correctly
Gas Smell
Gas leakage
Stop using the product and close
the middle valve.
Open the window to ventilate.
Contact our service centre by
using a phone outside.
CORRECT DISPOSAL OF THIS PRODUCT:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To
prevent possible harm to the environment or human health from uncontrolled the sustainable reuse of material resources.
waste disposal, recycle it responsibly to promote
To return your used device, please use the return and collection systems or contact the retailer where the product
was purchased. They can take this product for environmental safe recycling.