2-Qt. Copper Chef Power AirFryer | Model: AF002
13
Troubleshooting
Symptom
Possible Cause
Solution
The
Copper Chef Power AirFryer
does not work
The appliance is not plugged in.
Plug Power Cable into wall socket.
You have not turned the Unit on
by setting the preparation time
and temperature.
Press the Power Button.
Select Time and Temperature. Press the
Power Button again and cooking will
begin.
You have probably turned off the Unit. If you press
the Power Button while the Unit is cooking, you will
trigger the Auto Shut-Off mode.
Press the Power Button. Select a Time
and Temperature. Press the Power Button
again and cooking will begin.
Food is not cooked
The Outer Basket is overloaded.
Use smaller batches for more even frying.
The temperature is set too low.
Raise temperature and continue cooking.
Food is not fried evenly
Some foods need to be shaken during
the cooking process.
See Shaking in Instructions for Use, p. 11.
Outer Basket will not slide into Unit properly
Outer Basket is overloaded.
Do not fill the Fry Basket above the
Maximum line.
Fry Tray is not placed in Outer Basket correctly.
Gently push Fry Tray into Outer Basket
until it clicks.
White smoke coming from Unit
Too much oil is being used.
Wipe down to remove excess oil.
Outer Basket has grease residue from previous
operation.
Clean the Outer Basket after each use.
French fries are not fried evenly
Potato not prepped properly.
Consult recipe for potato type & prep.
Fries are not cut evenly.
Cut fries thinner or reshape fries.
Fries are too crowded.
Spread fries out or cook smaller batch.
Potatoes not rinsed properly during preparation.
Pat dry to remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly
before misting oil.
Cut sticks smaller.
Add a bit more oil.
Error
E1 - Broken circuit of the thermal sensor
Call Customer Service at
1-973-287-5129
E2 - Short circuit of the thermal sensor
