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General cleaning
It is recommended to clean and wipe out the freezer regularly or after any spillage inside or outside the
appliance.
Use a teaspoonful of bicarbonate of soda diluted in a pint of warm water. Wipe the internal surfaces and
leave to dry before reloading food.
Wipe the outside casing from time to time in order to remove dirt and dust from ventilation vents etc.
Keep water away from the thermostat housing.
Clean the door seals.
Remove accumulated dirt from around the compressor motor taking care not to damage the pipes and the
wiring.
Maintenance and cleaning
Important
The freezer must be turned off at the mains before maintenance or cleaning.
Problem
Possible cause
Remedy
There is water at the bottom
Drainage hole and/or pipe blocked
Clean/unblock hole and
of the freezer
pipe
The motor is on for long
Door opened too often
Do not open door
periods without switching off
needlessly
The airflow around the unit
Allow more free space
is inadequate
around the unit
Fast freeze function left ON
Switch fast freeze off
when not required
Motor not working
No power to unit
Check fuses, plug, and
power supply
Freezer is not cold enough
Thermostat set too low
Turn to higher setting
Temperature warning light is ON
Appliance has just been switched on
Wait for temperature to
stabilise (about two
hours)
Earlier mains power failure
DO NOT OPEN
FREEZER DOOR
Wait two to three hours
while temperature
stabilises. If the fault
persists, contact the
helpline number below
Troubleshooting
