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1. Warranty Length
All products from Cooler Master at least carry 1 year warranty from the date of purchase,
with the exception of power supply units which carry a 2-5 year warranty. If no proof of
purchase (receipt or invoice of purchase) can be presented upon request, Cooler
Master cannot be held responsible for warranty service.
2. Who is Protected?
The original customer purchasing the Cooler Master Product is covered under the
Cooler Master Warranty Program.
3. What is and is NOT Covered
It is important to note that our warranty is not an unconditional guarantee for the
duration of the Program. Any replaced parts become the property of Cooler Master. The
Program does not apply to the software component of a product or a product which has
been damaged due to accident, misuse, abuse, improper installation, usage not in
accordance with product specifications and instructions, natural or personal disaster, or
unauthorized alterations, repairs or modifications.The Program does not cover any
events such as below:
Any damages unrelated to manufacturing defects.
Any unsuitable environment or use of the product in Cooler Master Opinion.
Any product which has been modified without official permission from Cooler
Master, or on which the serial number or warranty sticker has been defaced,
modified, or removed.
Damage, deterioration or malfunction resulting from:
Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of god,
commercial or industrial use, unauthorized product modification or failure to
follow instructions included with the product.
Third party products using Cooler Master Components will not be covered by
warranty. See your vendor or the manufacturer for information about servicing.
Repair or attempted repair by anyone not authorized by Cooler Master, Inc.
Any shipment damages (claims MUST be made with the carrier).
Unauthorized repairs to a Cooler Master product (power supplies) will void the
warranty offered by the Program. Cooler Master reserves the right to refuse to
service any product which has been altered, modified or repaired by non-Cooler
Master Service personnel.
Cooler Master does not warrant that this product will meet your requirements. It
is your responsibility to determine the suitability of this product for your purpose.
Removal or installation charges.
You are responsible for the cost of shipping the product to Cooler Master. Cooler
Master pays the cost of returning a product to you.
Cooler Master reserves the right to replace the product with a service product at
their sole discretion at any time.
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