TROUBLESHOOTING GUIDE
Symptom
Probable Cause
Possible Solution
No Power
Unit Unplugged
Plug Unit into Appropriate Receptacle
(No Lights or Fan Noise)
No Power to Receptacle
Make Sure that Receptacle is Energized
No Power to Receptacle
Check Wall Switches
No Power to Receptacle
Check Circuit Breaker
No Power to Receptacle
Plug a different electronic device into the
receptacle to make sure that power is
present
Pan Does Not Heat
Pan is Not Induction Efficient
Use Induction Efficient Pan
Pan Diameter is less than 7 inches
Use a larger Induction Efficient Pan
Pan Not Centered Over
Center Pan
Cooktop Logo
Cooktop Suddenly
Possible Power Brown Out
Assure proper voltage/power levels
Stops Heating
Circuit Shared with another
Make sure that the Cooktop is not sharing
Electrical Device
a circuit with other Electrical Devices.
Air Vents Blocked or Insufficient
Check air vents to make sure that they are
Air Circulation
not blocked. Make sure that there is
sufficient air flow around the appliance
Safety Shut-Off Engaged
The Safety Shut-Off will engage if an empty
pan is left on the Cooktop surface while the
unit is working at full power. Make sure that
the Cooktop surface is clear. Wait 15-20
minutes for the unit to reset.
Pan Does Not Get Hot
Extension Cord In Use
Do Not use extension cords. Extension
Enough Even Though
cords may affect the power levels
Power Levels Are Set
reaching the appliance
To Maximum-Induction
Circuit Shared with Another
Make sure that the Cooktop is not sharing
Efficient Pan In Use
Electrical Device
a circuit with other Electrical Devices.
Pan Cooks Unevenly,
Pan is Not Induction Efficient
Use Induction Efficient Pan
Does Not maintain Heat Pan Bottom May Not Be Flat
Use Flatter Pan
Level, or Overheats
Enough
Pan Not Centered Over
Center Pan
Cooktop Logo
Pan Diameter is Less Than 7 inches
Use a larger Induction Efficient Pan
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IMPORTANT SAFETY PRECAUTIONS
There are certain safeguards that should always be followed whenever this appliance
is used:
• To reduce the risk of fire, electric shock, or injury - please read, follow and save
all instructions.
• Never immerse cords, plugs or appliance in water.
• Supervise carefully when appliance is used near children. Keep children away
from appliance when in operation.
• Always unplug appliance immediately after use and allow for cooling time if
handling, transporting, or storing.
• Do not use any appliance that has a damaged cord or plug, or one that has mal-
functioned or been damaged. Consult the warranty and follow instructions for
service.
• Do not use any accessories or attachments that are not recommended by the man-
ufacturer. Use of unapproved accessories may cause injuries and void the war-
ranty.
• The pan on the appliance will heat continuously as long as the power is ON. The
pan will be hot and caution should be exercised when working on or near the
appliance.
• Do not let the power cord touch hot surfaces or hang over the edge of the
counter. Do not move the appliance when electric power is connected.
• Do not move the appliance while a hot pan or pan containing hot liquids is on
top of the appliance.
• To disconnect appliance, turn control knob to “OFF”. You will hear a “click”.
You may then remove the plug from the outlet.
• Do not use CookTek Induction Cooktop for anything other than its intended use
as described in this manual. This unit is designed to heat and cook food and is
not intended for laboratory or industrial use.
• Do not put food or unopened cans on the Cooktop’s surface.
• This product may only be serviced by an authorized service agent or by CookTek
personnel. Do not attempt to open the unit or perform service of any kind. For
service information contact CookTek at 1-312-563-9600.
• This appliance must be grounded. Connect only to a properly grounded outlet.
Before operating, read grounding instructions and Electrical Installation
Requirements on Page 3 of this booklet. Do not use an extension cord.
• Do not overcook food or leave appliance unattended while in use.
• In the unlikely event of a grease fire, smother flame by covering pan with a tight-
fitting lid, cookie sheet, or flat tray. DO NOT USE WATER. When the fire is
under control, turn off appliance and unplug from wall.
• Use only with induction-compatible and efficient cookware.
• Place Cooktop on a level, hard, stable, non-flammable surface before use.
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