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TROUBLESHOOTING

RESETTING TO FACTORY DEFAULTS

To reset the VDB back to factory default settings:

1. In the driver Actions tab, click on Factory Reset.

2. Choose Yes or No on the Keep Network Settings? dialogue, and click OK.

OR

1. Press the button on the VDB 13 times within 5 seconds. A recording tells you to "Cycle power

to reset to factory defaults."

2. The LED on the VDB alternates quickly flashing white and blue.

3. Reboot the VDB by taking it off the metal bracket and disconnecting the Ethernet cable or by

powering off the PoE source within 60 seconds.

4. Leave the VDB powered off for at least 5 seconds. Power on the VDB, and the VDB will reset to

factory defaults.

5. If the VDB is not power cycled within 60 seconds, the VDB returns to normal operation.

RESETTING NETWORK SETTINGS

To reset the network settings on the VDB:

1. Press the button on the VDB 9 times within 5 seconds. A recording tells you to "Cycle power to

reset network."

2. The LED on the VDB alternates slowly flashing white and blue.

3. Reboot the VDB by taking it off the metal bracket and disconnecting the Ethernet cable or by

powering off the PoE source within 60 seconds.

4. Leave the VDB powered off for at least 5 seconds. Power on the VDB, and the VDB will reset

network settings.

5. If the VDB is not power cycled within 60 seconds, the VDB returns to normal operation.

LED STATUS INFORMATION

White

Connected to network

White fading in and out

Connecting

Blue

Not connected to
network

Blue and white flashing
quickly

Factory reset

Blue and white flashing
slowly

Network reset

MORE INFORMATION

For information and setup topics for the Chime Video Doorbell, visit the

Tech Community.

REGULATORY AND SAFETY INFORMATION

To review regulatory information for your particular Control4 products, see the information located
on the Control4 website at

ctrl4.co/reg

.

WARRANTY

Find details of this product's 2-Year Limited Warranty at

snapav.com/warranty

or request a paper

copy from Customer Service at (866) 424-4489. Find other legal resources, such as regulatory notices

Содержание C4-VDB-E

Страница 1: ...CHIME VIDEO DOORBELL PoE SETUP GUIDE...

Страница 2: ...OORBELL 3 CONNECTING THE VDB TO YOUR NETWORK POE MODEL 3 CONNECTING THE VDB TO YOUR CONTROL4 SYSTEM 4 TROUBLESHOOTING 7 RESETTING TO FACTORY DEFAULTS 7 RESETTING NETWORK SETTINGS 7 LED STATUS INFORMAT...

Страница 3: ...e should only be performed by qualified technicians Important The VDB should only be connected to a properly secured network Caution Use with a power supply that is UL listed and Limited Power Source...

Страница 4: ...oller 2 Verify that the Communication agent is added to the project If it is not already added go to Agents click Add select the Communication agent click OK 3 In System Design Discovered tab double c...

Страница 5: ...In the Settings Maintenance tab enter a new password confirm the password and click SUBMIT 6 Optional To enable a doorbell chime in the DEVICE tab move the slider to Enable under EXTERNAL CHIME FUNCTI...

Страница 6: ...o ring default is All To test an intercom call to a call group select the group under TEST CALL GROUP and click TEST CALL 8 Select the Intercom proxy sub driver of the VDB Configure Intercom propertie...

Страница 7: ...r to reset network 2 The LED on the VDB alternates slowly flashing white and blue 3 Reboot the VDB by taking it off the metal bracket and disconnecting the Ethernet cable or by powering off the PoE so...

Страница 8: ...and patent information at snapav com legal...

Страница 9: ...trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Control4 the furnishing of this...

Страница 10: ...PLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIA...

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