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PRODUCT WARRANTY
Product Warranty
This warranty is available to consumers only.
You are a consumer if you own a CONTOURE
product that was purchased at a retail store for
personal, family or household use. Except as
otherwise required under applicable law, this
warranty is not available to retailers or other
commercial purchasers or owners.
Warranty registration is not mandatory, but
doing so will help us to service you more
quickly if you need to present a warranty claim
or notify you if there is a product recall. Please
go online to submit your product registration
form. Return of product registration does not
eliminate the need for the consumer to
maintain the original proof of purchase in order
to obtain the warranty benefits. In the event
that you do not have proof of purchase date,
the purchase date for warranty purposes will be
the date of manufacture.
NQP warrants CONTOURE Products (“product”)
to be free of all defects in material and
workmanship for the applicable period
specified below commencing from the date of
original purchase. This warranty extends to the
original buyer only.
Ninety (90) Day Full Warranty Parts &
Labor:
Within ninety (90) days from the date of original
purchase, NQP/CONTOURE in its sole discretion,
will either repair or replace, free of charge, any part
proving defective in material or workmanship.
All warranty repairs and service must be
performed at a NQP/CONTOURE location of
service by an authorized NQP/CONTOURE
technician. All expenses related to replacing or
repairing a defective part under this ninety (90)
day warranty shall be assumed by NQP/
CONTOURE except the cost of transporting the
product to and from NQP/CONTOURE, which
shall be assumed by the buyer. If the product is
replaced, the replacement will be with a product
that is identical or equivalent to the warranted
product. If the product cannot be repaired or
replaced, NQP/CONTOURE will issue a refund to
the buyer for the original purchase price less that
amount directly attributable to use by the buyer.
Disclaimer of implied warranties;
limitation of remedies:
Customer’s sole and exclusive remedy under this
limited warranty shall be product repair or
replacement as provided herein. Claims based
on implied warranties, including warranties of
merchantability or fitness for a particular
purpose, are limited to one year or the shortest
period allowed by law, but not less than one
year. NQP/CONTOURE shall not be liable for
consequential or incidental damages such as
property damage and incidental expenses
resulting from any breach of this written limited
warranty or any implied warranty. Some states
and provinces do not allow the exclusion or
limitation of incidental or consequential damage
or limitations on the duration of implied
warranties, so these limitations or exclusions may
not apply to you. This written warranty gives you
specific legal rights. You may also have other
rights that vary from state to state.
One (1) Year Limited Warranty:
After the expiration of the ninety (90) day
warranty, and within one (1) year from the date
of original purchase, NQP/CONTOURE NQP will
replace any part proving defective in material or
workmanship with a product that is identical or
equivalent to the warranted part. The buyer
shall assume the cost of transporting the
defective product to and from NQP/CONTOURE
and will assume the cost of labor associated
with repair.
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