29
Care & Maintenance
Troubleshooting tips
The following simple issues can be handled by the user. Please call the nearest autho-
rized service center if the issue was not settled.
• The refrigerator is not leveled.
• Make sure the refrigerator parts are properly placed.
Loud noises
• Door is stuck by food packages.
• Too much food inside the unit.
• The unit is not leveled.
The refrigerator door can not
be properly closed.
• Make sure the refrigerator is connected to power.
• Light bulb is damaged.
Illuminating light does not
work
• Normal during summer when the ambient temperature
is higher.
• Do not place too much food into the freezer at one
time.
• Do not add foods until they are cooled down to room
temperature.
• Frequent opening of refrigerator/freezer door.
Compressor runs for long pe-
riods of time
• Odorous foods should be closely wrapped.
• Some foods may be rotten.
• The interior of the refrigerator needs cleaning.
Odor
• Check whether the refrigerator is plugged in and con-
nected to power.
• Low voltage.
• Power failure or tripped circuit breaker.
No operation
Problem
Possible Cause
This is normal
• The refrigerator enclosure may emit heat
during operation specially in summer,
this is caused by the radiation of the con-
denser, and is normal.
• Condensation could be detected on the
exterior surface and door seals of the
freezer when the ambient humidity is
high, this is normal. Wipe the condensa-
tion away with a dry and soft cloth.
• A buzzing sound is generated by running
compressor specially when starting up or
turning off.
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