41
Problem
Causes
Solutions
No
sound
1.
Audio
cable
is
not
properly
connected
2.Disc
deformed
or
dirty
3.
Unit
is
in
mute
status
1.
Connect
properly
the
audio
cable
2.
Clean
the
disc
3.
Press
mute
button
again
to
cancel
mute
Disk
cannot
be
read
1.
Disc
is
bad
quality,
bent
or
dirty.
2.
Disc
is
not
properly
placed.
3.
Mist
is
present
on
the
lens.
1.
Clean
the
disc.
2.
Place
disc
with
label
facing
upward.
3.
Open
the
tray,
remove
disc,
and
leave
tray
open
for
about
1
hour
Remote
does
not
respond
1.
Remote
is
not
pointing
at
the
sensor
window.
2.
Remote
is
too
far
from
the
sensor.
3.
Remote
batteries
are
weak.
1.
Aim
properly
at
the
sensor
window.
2.
Replace
weak
batteries.
System
seems
frozen
1.
Disc
is
bad
quality,
bent
or
dirty.
2.
Button
misuse.
3.
Electrostatic
electricity
is
interfering
with
the
system
1.
Wait
for
5
‐
10
seconds.
2.
Retry
operation.
3.
Turn
off
unit
1
‐
2
minutes,
turn
it
on
again.
If
you
are
unable
to
troubleshoot
the
problem,
please
refer
to
the
customer
service.
VI – TROUBLESHOOTING
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