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Troubleshooting

 

67 

 

GMB-C2165-LLVA  User

‟

s Manual

 

 

5.

 

Troubleshooting 

 
This chapter provides a few useful tips to quickly get GMB-C2165-LLVA  running 
with success. As  basic hardware installation has been addressed in Chapter 2, this 
chapter  will  focus  on  system  integration  issues,  in  terms  of  BIOS  setting,  and  OS 
diagnostics. 

 

 

5.1 

Hardware Quick Installation 

 

ATX Power Setting 

 

 

GMB-C2165-LLVA    supports  ATX.  Therefore,  there  is  no  other  setting  that  really 
needs to be 
set up. However, there are only two connectors that must be connected—J8 (4 pins 
CPU +12V main power connector) & J34 (24 pins ATX Power Connector)  
 

ATX Power Connector 
4-Pins CPU Main Power Connector 

Содержание GMB-C2165-LLVA

Страница 1: ...VA User s Manual GMB C2165 LLVA Industrial Motherboard ATX Board User s Manual Version 1 0 Copyright CONTEC Inc 2013 All rights reserved All other brand names are registered trademarks of their respec...

Страница 2: ...essor 18 Main Memory 22 Installing the Single Board Computer 23 Chipset Component Driver 23 Intel HD Graphics Family 23 Intel PROSet Gigabit Ethernet Controller 24 Audio Controller 24 Intel Active Man...

Страница 3: ...he CPU main memory and Compact Flash to get a safe installation and provides a programming guide of Watch Dog Timer function Chapter 4 BIOS Setup Information Specifies the meaning of each setup parame...

Страница 4: ...h offers 22nm Hi K process technology with energy efficient architecture GMB C2165 LLVA adopts four channels DDR3 long DIMMs up to 32GB Desktop solution is still popular in the market of DVR and Facto...

Страница 5: ...485 USB Interface Support Ten USB ports four on rear I O and six on board header for internal devices Audio Interface Connector for Mic In Line In and Line Out Real Time Clock Calendar RTC Support Y2K...

Страница 6: ...BOARD Intel R HD Graphics P4000 VGA Driver Intel R HD Graphics P4000 Version 9 17 10 2753 LAN Card ONBOARD Intel R 82579LM Gigabit Network Connection LAN Driver Intel R 82579LM Gigabit Network Connect...

Страница 7: ...User s Manual SCSI HDD SEAGATE ST39173W SATA HDD Seagate ST250DM000 250GB CDROM ASUS DRW 24D3ST DVD ROM Power Supply CONTEC ORION D4601 Operating Temperature 0 C 60 C Storage temperature 20 80 C Relat...

Страница 8: ...System Overview 7 GMB C2165 LLVA User s Manual 1 3 1 MechanicalDrawing...

Страница 9: ...System Overview 8 GMB C2165 LLVA User s Manual...

Страница 10: ...System Overview 9 GMB C2165 LLVA User s Manual 1 4 System Architecture All of details operating relations are shown in GMB C2165 LLVA System Block Diagram GMB C2165 LLVA System Block Diagram...

Страница 11: ...an asterisk 2 1 Jumper Setting In general jumpers on the single board computer are used to select options for certain features Some of the jumpers are designed to be user configurable allowing for sys...

Страница 12: ...al 2 3 Clear CMOS JP2 ATX AT Mode Select PIN No Signal Description 1 2 short ATX emulation AT mode 1 2 open ATX mode JP3 Control CFG to Select PCIE x16 or x8 PIN No Signal Description 1 2 short select...

Страница 13: ...l Description PIN No Signal Description 1 PWR_LED 2 Speaker 3 PWR_LED 4 N C 5 J4 LAN1_ACT 6 N C 7 J4 LAN1_LINK 8 Speaker 9 J5 LAN2_LINK 10 Power Button 11 J5 LAN2_ACT 12 GND 13 HDD_LED 14 GND 15 HDD_L...

Страница 14: ...CLK 2 N C 3 Ground 4 SMBus_DAT 5 5V J15 Case Open Connector PIN No Signal Description 1 GND 2 Case open J16 External Keyboard Mouse Connector PIN No Signal Description PIN No Signal Description 1 Mous...

Страница 15: ...PC_GP65 5 LPC_GP62 6 LPC_GP66 7 LPC_GP63 8 LPC_GP67 9 GND 10 Vcc J20 CPU FAN Power Connector PIN No Signal Description 1 Ground 2 12V 3 Fan on off output 4 Fan Speed control J23 24 COM3 COM4 Serial Po...

Страница 16: ...Signal Description PIN No Signal Description 1 DCD Data Carrier Detect 2 DSR Data Set Ready 3 RXD Receive Data 4 RTS Request to Send 5 TXD Transmit Data 6 CTS Clear to Send 7 DTR Data Terminal Ready...

Страница 17: ...nnector Function List Connector Function Remark J1 DVI VGA Port J2 COM PORT COM2 Support 232 422 485 J3 Audio connector J4 USB 0 1 100 Giga Lan Connector LAN1 82579LM J5 USB 2 3 100 Giga Lan Connector...

Страница 18: ...r J22 J25 J27 J29 DIMM J23 J24 J44 J45 COM3 COM4 COM5 COM6 Serial Port Connector J28 TPM Trusted Platform Module Connector J30 J33 J36 SATA Connector 3Gb s J32 J35 SATA Connector 6Gb s J34 ATX Power J...

Страница 19: ...u set up onboard devices 3 1 Intel Dual Core Quad Core processor LGA 1155 CPU Socket In the top right corner of the CPU Socket is Pin1 and the red two circles are alignment key under the picture LGA 1...

Страница 20: ...up Information 19 GMB C2165 LLVA User s Manual LGA 1155 CPU Installation Steps Before install the CPU please make sure to turn off the power first 1 Open the load lever 2 Lift the load lever up to ful...

Страница 21: ...al 3 Remove the plastic cap on the CPU socket Before you install the CPU always cover it to protect the socket pin 4 After confirming the CPU direction for correct mating put down the CPU in the socke...

Страница 22: ...Information 21 GMB C2165 LLVA User s Manual 5 Make sure the CPU has been seated well into the socket If not take out the CPU and reinstall 6 Engage the load lever while pressing down lightly onto the...

Страница 23: ...ettings can be detected by BIOS via SPD interface For system compatibility and stability do not use memory module without brand Memory configuration can be set to either one double sided DIMM in one D...

Страница 24: ...y of other Drivers are installed You can find very easily this chipset component driver in GMB C2165 LLVA CD title Moreover if using some old OS the driver may not be supported anymore We recommend ch...

Страница 25: ...find the latest Intel AMT 8 0 driver from GMB C2165 LLVA CD title 3 4 Clear CMOS Operation JP1 CLEAR CMOS JP1 Function 1 2 Short Normal Operation 2 3 Short Clear CMOS Contents 3 5 WDT Function The Wat...

Страница 26: ...e following sample program that is written in C language User can fill a non zero value into the Time out Value Register to enable refresh WDT System will be reset after the Time out Value to be count...

Страница 27: ...d provides 4 input output ports that can be individually configured to perform a simple basic I O function GPIO Pin Assignment The GMB C2165 LLVA provides 4 input output ports that can be individually...

Страница 28: ...ose I O Connector PIN No Signal Description PIN No Signal Description 1 LPC_GP60 2 LPC_GP64 3 LPC_GP61 4 LPC_GP65 5 LPC_GP62 6 LPC_GP66 7 LPC_GP63 8 LPC_GP67 9 GND 10 Vcc Note All General Purpose I O...

Страница 29: ...Define Pin 1 GP60 Pin 2 GP61 Pin 3 GP62 Pin 4 GP63 Pin 5 GP64 Pin 6 GP65 Pin 7 GP66 Pin 8 GP67 include stdio h include conio h include string h include dos h Common defines define HIGH 1 define LOW 0...

Страница 30: ...BASE Int Get_IT8783_GPIOBase int IOINDEX int IODATA IOINDEX 1 int GPIOBASE SIO Enter Key Enter_IT8783_SIO IOINDEX Change LDN to 7 GPIO Set_IT8783_LDN IOINDEX 0x07 Get GPIO BASE GPIOBASE Get_IT8783_Byt...

Страница 31: ...Change Super IO Logical Device Number Input 1 INT IOINDEX Input 2 INT LDN Logical Device Number void Set_IT8783_LDN int IOINDEX int LDN int IODATA IOINDEX 1 outportb IOINDEX 0x07 outportb IODATA LDN...

Страница 32: ...Data return Procedure Name Set GPIO Pin 1 Mode In Out data Description Set GPIO Pin I O Mode if GPIOMode is Input input 2 data will don t care and this function will return read value Pin 1 GP60 input...

Страница 33: ...will don t care and this function will return read value Pin 2 GP61 Input 1 INT GPIOMode Input 2 INT Data Out 1 INT Data int SET_GPIO_PIN2 int GPIOMode int Data GPIO Mode is Output if GPIOMode 0 Set_I...

Страница 34: ...INT GPIOMode Input 2 INT Data Out 1 INT Data int SET_GPIO_PIN3 int GPIOMode int Data GPIO Mode is Output if GPIOMode 0 Set_IT8783_Byte_Val 0x2E 0xCD Get_IT8783_Byte_Val 0x2E 0xCD 1 2 if Data is HIGH i...

Страница 35: ...GPIOMode 0 Set_IT8783_Byte_Val 0x2E 0xCD Get_IT8783_Byte_Val 0x2E 0xCD 1 3 if Data is HIGH if Data 1 outportb 0x0A00 5 1 3 if Data is LOW if Data 0 outportb 0x0A00 5 inportb 0x0A00 5 1 3 return NULL G...

Страница 36: ...outportb 0x0A00 5 inportb 0x0A00 5 1 4 return NULL GPIO Mode is Input else if GPIOMode 1 Set_IT8783_Byte_Val 0x2E 0xCD Get_IT8783_Byte_Val 0x2E 0xCD 1 4 Data inportb 0x0A00 5 1 4 return Data return NU...

Страница 37: ...0x2E 0xCD Get_IT8783_Byte_Val 0x2E 0xCD 1 5 Data inportb 0x0A00 5 1 5 return Data return NULL Procedure Name Set GPIO Pin 7 Mode In Out data Description Set GPIO Pin I O Mode if GPIOMode is Input inpu...

Страница 38: ...t GPIO Pin 8 Mode In Out data Description Set GPIO Pin I O Mode if GPIOMode is Input input 2 data will don t care and this function will return read value Pin 8 GP67 Input 1 INT GPIOMode Input 2 INT D...

Страница 39: ...BIOS Setup Information 38 GMB C2165 LLVA User s Manual else if GPIOMode 1 Set_IT8783_Byte_Val 0x2E 0xCD Get_IT8783_Byte_Val 0x2E 0xCD 1 7 Data inportb 0x0A00 5 1 7 return Data return NULL...

Страница 40: ...er to enter the SETUP program Some errors are significant enough to abort the start up 4 1 Entering Setup Launch System Setup Power on the computer and the system will start POST Power on Self Test pr...

Страница 41: ...nual 4 2 Main Use this menu for basic system configurations such as time date etc System Date The date format is Month Day and Year Use or to configure system Date System Time The time format is Hour...

Страница 42: ...BIOS Setup Information 41 GMB C2165 LLVA User s Manual 4 3 Configuration Use this menu to set up the items of special enhanced features Boot Configuration Set boot configuration...

Страница 43: ...h screen always displays during boot If you select Disabled the diagnostic splash screen does not displays unless you press HOTKEY during boot Choices Disabled Enabled Diagnostic Summary Screen Displa...

Страница 44: ...BIOS Setup Information 43 GMB C2165 LLVA User s Manual PCI PCIE Configuration Configure PCI PCI Express slot Processor PCI Express Configuration...

Страница 45: ...B0 D0 F1 Speed Choices Auto Gen1 Gen2 Gen3 FEG2 PEG2 Gen X Configure PFG2 B0 D0 F2 Speed Choices Auto Gen1 Gen2 Gen3 FEG3 PEG3 Gen X Configure PFG3 B0 D0 F3 Speed Choices Auto Gen1 Gen2 Gen3 ICH PCI...

Страница 46: ...s root port Choices Disabled Enabled PCIe Speed Select PCIe Speed to Gen1 or Gen2 Choices Auto Gen1 Gen2 ASPM Control PCIe Active State Power Management settings Choices Disabled L0S L1 L0S and L1 Aut...

Страница 47: ...Reporting Enable Disable Choices Disabled Enabled SEFE Root PCI Express System Error on Fatal Error Enable Disable Choices Disabled Enabled SENFE Root PCI Express System Error on Non Fatal Error Enab...

Страница 48: ...n is pressed Choices S1 S3 Restore AC Power Loss Select AC Power state when power is re applied after a power failure Choices Power Off Power On Last State SLP_S4 Assertion stretch Enable Choices Disa...

Страница 49: ...led Disabled Wake up By Ring Choices Enabled Disabled CPU configuration Configure the specific active core s and advanced processor management technologies Hyper Threading Enabled for Windows XP and L...

Страница 50: ...lso known as Data Execution Prevention DEP Choices Disabled Enabled EIST Selects Disabled or Enabled for Enhanced Intel SpeedStep Technology Choices Disabled Enabled C States Selects Disabled or Enabl...

Страница 51: ...Intel 82579LM GbE LAN Choices Disabled Enabled Wake on LAN Enabled Disabled Wake on LAN Function Choices Disabled Enabled LAN Boot ROM Control LAN Boot ROM PXE function Choices Disabled Enabled Intel...

Страница 52: ...BIOS Setup Information 51 GMB C2165 LLVA User s Manual Chipset Configuration Configure Chipset provide feature VT d Check to enable VT d function on MCH Choices Disabled Enabled...

Страница 53: ...ress Settings Always Enable PEG To Enable the PEG Slot Choices Disabled Enabled PEG ASPM Control ASPM Active State Power Management Support for the PEG Device This has mp effect if PEF is not the curr...

Страница 54: ...would adjust TOLUD automatically based on largest MMIO length of installed graphic controller Choices Dynamic 1GB 1 25GB 1 5GB 1 75GB 2GB 2 25GB 2 5GB 2 75GB 3GB 3 25GB 3 5GB Memory Frequency Maximum...

Страница 55: ...Parameters Azalia Control detection of the Azalia device Choices Disable Enable Azalia PME Enable Choices Disable Enable Azalia Vci Enable Choices Disable Enable Azalia Internal HDMI codec Choices Di...

Страница 56: ...display video memory and external Graphic feature Primary Display Select which of IGFX PEG PCI Graphics device should be Primary Display or select SG for Switchable Gfx Choices Auto IGFX PEG and PCI...

Страница 57: ...e Choices 0M 32M 64M 96M 128M 160M 192M 224M 256M 288M 320M 352M 384M 416M 448M 480M 512M DVMT Total Gfx Mem Select DVMT 5 0 Total Graphics Memory size used by the Internal Graphics Device Choices 128...

Страница 58: ...f the device attached Choices Empty Port 0 4 Enabled or Disabled SATA Port 0 Choices Disabled Enabled Hot Plug Designates this port as Hot Pluggable Choices Disabled Enabled External Port External SAT...

Страница 59: ...tion Configure USB controller and other advanced setting Legacy USB Support Enables Legacy USB support AUTO option disables legacy support if no USB devices are connected DISABLE option will keep USB...

Страница 60: ...Setup Information 59 GMB C2165 LLVA User s Manual PCH USB Configuration Control each of the USB ports disabling USB Ports Per Port Disable Control each of the USB ports disabling Choices Enabled Disa...

Страница 61: ...BIOS Setup Information 60 GMB C2165 LLVA User s Manual ME Configuration Configure Management Engine Technology Parameters Intel R ME Enable Disable Intel R Management Engine Choices Enabled Disabled...

Страница 62: ...LPC Super IO Serial Port 1 6 Choices Disabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ5 2E8 IRQ6 220 IRQ7 228 IRQ11 COM2 Configuration Select Com2 Configuration Choices RS 232 RS 422 RS 485 Watch Dog Timer Select Ch...

Страница 63: ...BIOS Setup Information 62 GMB C2165 LLVA User s Manual Hardware Monitor Provide on board sensor reading information Show only CPU Fan Feature...

Страница 64: ...165 LLVA User s Manual Smart Fan Control Choices Enabled Disabled Serial Port Console Configuration Configure console redirection on serial port Console Redirection Control Console Redirection enable...

Страница 65: ...when entering the BIOS setup program Set Supervisor Password Set or clear the Supervisor account s password Supervisor Hint String Press Enter to type Supervisor Hint String Set User Password Set or c...

Страница 66: ...l 4 5 Boot Use this menu to specify the priority of boot devices Boot Priority Order Keys used to view or configure devices and arrows Select a device and move the device up or down Shift 1 enabled or...

Страница 67: ...re driver Finally resets the system automatically Exit Discarding Changes Equal to ESC never save changes then exit setup configure driver Load Setup Defaults Equal to F9 Load standard default values...

Страница 68: ...s chapter will focus on system integration issues in terms of BIOS setting and OS diagnostics 5 1 Hardware Quick Installation ATX Power Setting GMB C2165 LLVA supports ATX Therefore there is no other...

Страница 69: ...reduce mistake of hardware installation All you need to operate IDE RAID 0 1 5 10 and AHCI application for system please follow up setting guide in BIOS setup utility 5 2 BIOS Setting It is assumed t...

Страница 70: ...BIOS setting any time when system appears to be unstable in boot up sequence Improper disable operation There are too many occasions where users disable a certain device feature in one application th...

Страница 71: ...ipherals If IRQ resource is not enough please disable some devices listed above to release further IRQ numbers 5 3 System Memory Address Map Each On board device in the system is assigned a set of mem...

Страница 72: ...Troubleshooting 71 GMB C2165 LLVA User s Manual 9E00 9FFF 8K Unused A000 AFFF 64K VGA Graphics B000 BFFF 32K Unused C000 CE5F 32K VGA Text CE60 EFFF 57K Video ROM 134K Unused...

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