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12

Factory Default Settings

To return the amplifier the factory default settings: 

1.  Unplug the power supply and then reconnect it.  

2. 

Press the On/Off button and Volume In (-) button together, then release.

 

3.  The Volume In LED bar will have all LEDs illuminated, while the Volume 

Out LED bar will display the firmware revision number in a fixed pattern 

of LEDs. This indicates that default settings have been restored. 

Fault Diagnosis LEDs

•  Volume In LED 8 will stay red if there is a 

fault with the staff microphone.

 

•  Volume Out LED 8 will stay red if there is a 

fault with the customer/visitor microphone. 

• 

Volume In LED 8 will flash red if there is a 

fault with the loop (e.g. a broken aerial).

System Extension Cables (CABLE-STS-EX) are available in lengths of 

5m, 10m, 15m and 20m. x2 sets of leads are required for the K009-IP 

connectors.

Connect the plug socket into the K009-IP unit. Connect the other end to 

the Amplifier. 

 

Test to ensure the surface mounted entry unit (K009-IP) and amplifier 

are functioning as per usual.

System Extension Cables

Содержание STS-K009-IP-L-B

Страница 1: ...Installation User Guide September 2021 Window Intercom System Surface Mounted Entry System STS K009 IP L B ...

Страница 2: ...llation Hearing Loop Installation Amplifier Setup Cleaning Maintenance Troubleshooting Engineer s Mode 3 3 4 5 6 6 7 10 11 13 14 15 Contacta has a policy of continuous product development and therefore small specification changes may not be reflected in this manual Images labels packaging accessories and product colours are subject to change without notice ...

Страница 3: ...t K009 IP must be installed as per installation instructions to maintain its IP 55 rating 1 Installation and User Manual 2 Amplifier 3 Hearing Loop Sticker 4 IEC Lead 5 Power Supply 6 Hearing Loop Aerial 7 Mounting Bracket Fixing Kit Adhesive Clip x 10 No 6 x 1 2 Countersunk Screws x15 P Clips x6 M3 x 24mm Universal Wall Plugs x4 M3 x 25mm Fixing Screws x4 4 3 6 7 5 2 1 General Components Speaker ...

Страница 4: ...g Loop Power Supply Surface Mounted Entry Unit Cable Colour Amplifier Socket Amplifier Pin Blue Customer speaker 3 4 Brown Customer mic 14 15 Green Call LED 9 10 Orange LEDs 11 12 Surface Mounted Entry Unit to Amplifier Connections Colours ...

Страница 5: ...em will include Trim cables if necessary excluding the power supply to the required length to connect to the back of the amplifier Bare approximately 6mm of the cable ends to connect to the 2 pin plugs Pliers Tape Measure Pencil or Marker Pen Torch Cable Ties Electrical Insulation Tape Trunking Screwdrivers Flat or Blade 2 5mm and Phillips Head PH2 Battery or Mains Drill Drillbits 2mm 3mm 5mm and ...

Страница 6: ...nting bracket and fixing screws Fixing points Amplifier Installation Amplifier Installation LED connection or alert tone if required Confidence LED to confirm the system is powered or an alert tone for the attention of staff Staff microphone connection Customer microphone connection Confidence LED if required for status alerts and fault detection Hearing loop aerial Line in connection for external...

Страница 7: ...hole drill in a suitable location near the rear of the counter 3 Find a suitable location for surface mounted entry unit K009 IP It is ideally placed at head height approximately 1 65m from the ground to allow most customers to easily press and speak into it The unit should be installed against a wall or flat surface to ensure maximum ingress protection 4 Remove the x4 screws that hold the front c...

Страница 8: ...Note This kit is provided with x4 universal surface M3 x 24mm wall plugs which require a 5mm pilot hole Please ensure appropriate fixings are used for your intended surface Ensure that cables are routed into the cable management hole prior to securing the back box to the mounting surface 8 Use x4 25mm fixing screws to secure the box to its intended surface using the holes created in the step 7 Cab...

Страница 9: ...m step 4 to re attach the front cover to the back box Ensure the seal is in place and in good condition Tighten accordingly 10 Take the x4 supplied screw cover stickers and cover the visible silver screws highlighted in the image below ...

Страница 10: ...Position the aerial under the counter using either the provided P clips or another fixing method of your choice See the diagram below for recommended positioning A is the optimum layout for a counter hearing loop B and C are acceptable only if A is not possible and the layout is aligned so that the magnetic field will be directed towards user s head heights Ensure all hearing loop signage is displ...

Страница 11: ...ume In or buttons to increase or decrease the level The corresponding LED bar will show the volume setting 6 Ensure the mouse microphones are placed as close to their intended users as possible 7 Check the amplifier is fully functional by ensuring the red fault light is NOT showing on the front 8 The Amplifier is now set up Our Window Intercom System amplifiers are pre set to volume levels suitabl...

Страница 12: ...t Diagnosis LEDs Volume In LED 8 will stay red if there is a fault with the staff microphone Volume Out LED 8 will stay red if there is a fault with the customer visitor microphone Volume In LED 8 will flash red if there is a fault with the loop e g a broken aerial System Extension Cables CABLE STS EX are available in lengths of 5m 10m 15m and 20m x2 sets of leads are required for the K009 IP conn...

Страница 13: ...h a damp cloth to remove any dirt or debris Avoid using harsh chemicals when cleaning the unit as this may cause damage Do not attempt to remove any stickers screws from the unit unless you are a trained Contacta engineer doing so may void the unit warranty If you notice any noticeable damage is inflicted to the unit then please contact your provider dealer ...

Страница 14: ...nnections and if possible check the hearing device with a known working hearing loop 2 Ensure loop tester has a new set of batteries I can hear interference through speakers buzzing whistling hissing 1 Unscreened or poorly earthed third party equipment is being used in close proximity 2 Internal volume gain set to high 3 Incorrect power supply being used 1 Switch off any third party equipment to i...

Страница 15: ...a The amplifier will automatically exit Engineer s Mode if no buttons are pressed for 2 minutes There are 3 editable setup areas in Engineer s Mode You will always enter setup area 1 first The green Volume In LED bar will flash to indicate which setup area you are in Setup Area 1 Maximum Volume Adjustment LED 1 flashes Setup Area 1 allows you to adjust the Volume In and Volume Out levels to furthe...

Страница 16: ...cking level or to turn it on off The ducking function is provided to reduce feedback on a window intercom system Feedback occurs when the overall setting of both volume controls is too high The ducking system works by detecting which microphone in the conversation is being used and temporarily reducing the volume setting Increase ducking level Decrease ducking level Ducking on Ducking off Increase...

Страница 17: ...there are peaks in the speech volume If the amplifier does not have a loop attached turn the Hearing Loop Drive off as indicated in the diagram above 17 ...

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Страница 20: ...www contacta co uk sales contacta co uk 44 0 1732 223900 Technical Support Ext 5 Further information is available on our website and our YouTube channel Window Intercom STS A31H Amplifier Setup Video ...

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