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Tigris AccessRunner User’s Guide

(07-Sept-00)

Preliminary Draft

4. Troubleshooting

Is the DSL Link Up

(Showtime) ?

Did the Wizard Install

Properly ?

Is the DSL Adapter
Installed Properly ?

Will the Control Panel

Open ?

Yes

Will It Pass Data ?

Yes

Are the Upstream /
Downstream Rates

Correct ?

Refer to Section 4.1 "Problems with DSL Wizard Installation

Refer to Section 4.2 "Control Panel Problems"

Refer to Section 4.3 "Hardware Installation"

Refer to Section 4.4 "DSL Link Status Issues"

Refer to Section 4.5 "Data Modes"

Refer to Section 4.6 Connect Rates "

Содержание AccessRunner

Страница 1: ... Preliminary Draft AccessRunnerTM PCI ADSL Modem User Guide ...

Страница 2: ... Tigris AccessRunner User s Guide 07 Sept 00 Preliminary Draft 2 This page intentionally left blank ...

Страница 3: ...NTS 7 2 2 INSTALLATION 7 2 2 1 Installing the PCI Modem 7 2 2 2 Installing the AccessRunner Software 7 2 2 3 Upgrading the AccessRunner Software 10 2 2 4 Removing the AccessRunner Software 12 2 2 4 1 Removing Manually 12 2 2 4 2 Removing with the DSL Wizard 12 3 OPERATION 15 3 1 OVERVIEW 15 3 2 USING THE ACCESSRUNNER CONTROL PANEL 15 3 3 USING THE TASKBAR APPLET 15 4 TROUBLESHOOTING 17 4 1 DIFFICU...

Страница 4: ...ave the manufacturer engineering resources and significantly reduce the product s time to market The AccessRunner supports T1 413 G dmt and G lite ADSL and is designed to operate in LAN RFC 1483 WAN RFC 2364 or Connection Oriented CO modes AccessRunner is WHQL certified for Win98SE and Win2000 1 2 Hardware Description and Features The Tigris reference design consists of a single PCI card utilizing...

Страница 5: ... Parameters Virtual Circuit type s and addresses and QoS parameters AAL Layer Parameters Protocol encapsulation TCP IP Parameters IP address and gateway address This provisioning information is typically defined by the DSL data service provider in DSL configuration files ins The DSL Wizard can also easily be customized by editing text file ini settings 1 3 2 AccessRunner Control Panel The AccessRu...

Страница 6: ...let retains the format of a status applet for dial up networking and provides the user with a Connect Status indicator and the total number of bytes sent and received The ADSL link can be stopped and restarted from this applet The About function will display the complete software version identification Taskbar Applet Show Status 1 3 5 Manual Uninstaller The manual uninstall program operates throug...

Страница 7: ...connecting a POTS handset directly to the PCI card 2 2 2 Installing the AccessRunner Software The DSL Wizard is installed by running the DSL Wizard Setup exe from the provided installation CD Note The AccessRunner ADSL modem must be installed in the system prior to installation of the DSL Wizard To install the DSL Wizard 1 Insert the installation CD If Autorun is enabled the installation will begi...

Страница 8: ...icient resources an error message will be displayed in a dialog box Setup will then exit without copying or installing any files Welcome Screen After the Welcome Screen the DSL Wizard will display an Initial Screen prompting the user to select the desired action Initial Screen From the DSL Wizard Initial Screen select Install the Conexant AccessRunner Click Next to continue The Install Screen will...

Страница 9: ...to the user either by the user s local telephone service provider or by the user s Internet Service Provider ISP Click Next to continue The DSL Wizard will begin installing the AccessRunner and displays a Progress Screen Progress Screen The Progress Screen identifies each task of the install process as it is performed Each task is displayed as that task is performed A check mark is placed to the l...

Страница 10: ...rt Programs AccessRunner DSL menu and on the Windows desktop An AccessRunner Taskbar applet is also placed in the Windows startup menu 2 2 3 Upgrading the AccessRunner Software The DSL Wizard is used to upgrade the AccessRunner and all of its applications To upgrade the AccessRunner to a newer version run the DSL Wizard from the provided installation CD that has the newer AccessRunner The Splash a...

Страница 11: ...er either by the user s local telephone service provider or by the user s Internet Service Provider ISP The indication NEW Indicates that the DSL Profile is a newer version than the currently installed DSL profile Click Next to continue When the upgrade option is selected The existing AccessRunner will be uninstalled The AccessRunner from the provided installation CD will be installed The DSL Wiza...

Страница 12: ... to remove the AccessRunner 2 2 4 1 Removing Manually Select Start Settings Control Panel Double click the Add Remove Programs Windows Control Panel Add Remove Programs Selecting the Change Remove button will begin removing the AccessRunner and display the DSL Wizard Uninstall Screen 2 2 4 2 Removing with the DSL Wizard To begin uninstalling the AccessRunner software run the DSL Wizard After the S...

Страница 13: ...izard Initial Screen select the Uninstall the Conexant AccessRunner option Click Next to continue The Uninstall Screen is displayed Uninstall Screen The Uninstall Screen prompts the user to select what to uninstall and to confirm the uninstall request Select the Uninstall the Wizard and AccessRunner option ...

Страница 14: ... will confirm with an Are You Sure dialog box Uninstall Screen Click Yes to continue The DSL Wizard will now uninstall both the DSL Wizard and the AccessRunner When the uninstall is complete the DSL Wizard will display the Uninstall Success Screen Uninstall Success Screen Click OK to exit the DSL Wizard ...

Страница 15: ...ol Panel is accessed by selecting Start Programs AccessRunnerDSL AccessRunnerControlPanel from the Windows taskbar This is non intrusive to the DSL link and may be opened and closed without effecting the DSL data path AccessRunner Control Panel The Control Panel displays link status the AccessRunner software version and the transmit receive byte counts The byte count can be reset by clicking the C...

Страница 16: ...ssRunner icon on the Windows taskbar Taskbar Applet Show Status In order to display the version of AccessRunner software currently running right click the taskbar icon and select About The About AccessRunner ADSL will display the current AccessRunner software and the current NDIS driver information About AccessRunner ...

Страница 17: ... Will the Control Panel Open Yes No Yes No No Yes No Will It Pass Data Yes No Yes Are the Upstream Downstream Rates Correct No Refer to Section 4 1 Problems with DSL Wizard Installation Refer to Section 4 2 Control Panel Problems Refer to Section 4 3 Hardware Installation Refer to Section 4 4 DSL Link Status Issues Refer to Section 4 5 Data Modes Refer to Section 4 6 Connect Rates ...

Страница 18: ...4 3 Hardware Installation Verify that the card is fully seated in a PCI slot and that the card is secured to the PC frame Verify that the host system recognizes the AccessRunner PCI card by selecting Start Settings Control Panel and double click the System icon System Properties General Select the Hardware tab System Properties Hardware ...

Страница 19: ...inary Draft 19 Select the Device Manager button and expand the Network Adapters section If the PCI card is installed properly there will be an entry for the PCI ADSL LAN Adapter Device Manager Display 4 4 DSL Link Status 4 5 Data Modes 4 6 Connect Rates ...

Страница 20: ... Tigris AccessRunner User s Guide 07 Sept 00 Preliminary Draft 20 ...

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