Concord Eye-Q 1300
5. I am having difficulties installing the camera driver and software.
What Should I do?
If you encounter this issue, please uninstall the driver completely and
restart your computer. Please reinstall the software again. It’s
recommended you download the latest driver version from our website
http://www.concord-camera.com/support/downloads/downloads.htm
.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
&
From the Start button, click Programs and choose the camera model
software and driver.
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From the camera software folder, select the Uninstall Wizard. When
asked if you want to completely remove the program from your
computer, answer Yes. A message stating that the program was
successfully removed is displayed.
&
Click Start > Shut Down.
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When the Shut Down dialog box is displayed, choose Restart. Click
OK to restart your computer.
2. Uninstall the driver or software from the Control Panel:
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From the Start button, click Settings > Control Panel.
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Double-click Add/Remove Programs.
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Highlight the desired software and click the Change/Remove button.
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Proceed to the next step following the on-screen instructions. When
asked if you want to completely remove the program from your
computer, answer Yes. A message stating that the program was
successfully removed is displayed.
&
Click Start > Shut Down.
&
When the Shut Down dialog box is displayed, choose Restart. Click
OK to restart your computer.
