Concoa 529 5310, Инструкция по установке и эксплуатации, Страница: 12 / 16

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TROUBLESHOOTING
Sympton Cause
Unit is plugged in but no lights are lighting on the
Alarm 1. Check to see that there is power at the source.
2. Check that the power switch on the unit in ON.
3. Check to see that the internal fuse is OK.
4. If the Alarm has been re-configured from the
factory settings, check that the DIP switches were
properly set. Refer to "Configuring the Remote
Alarm" section of the manual.
Audible Alarm begins to sound as soon as power is
turned ON. 1. Check that the Input Connector is plugged in
properly.
2. Check that the connector to the Autoswitch is
plugged in.
3. Check that the cable between the Autoswitch and
Alarm is not cut or pinched somewhere.
4. Check to see that all the wires in the cable are
properly soldered to the connectors.
5. Check to see how many status indicator lights are
lighted. Compare this to how many systems are
wired to the Alarm. They must be the same. It
may be necessary to reconfigure the DIP switches.
See "Configuring the Remote Alarm" section of
the manual.
6. If using Option 2 (4 pin connector Autoswitch)
check that DIP switch 5 is properly set. Refer to
"Configuring the Remote Alarm" section of the
manual.
Outputs do not appear to be functioning. 1. Check the cable to the output device to be sure it
is properly connected.
2. Check the Output Connector to be sure it is
properly plugged into the Alarm.
3. Check the external output device to make sure it is
functioning properly.
Serial Port does not work. 1. Check that you are using the correct cable. The
product uses a standard serial cable, not a null
modem cable.
2. Check that the PC being used is configured
properly for the Alarm.
3. Check that the software used on the PC to
monitor the Alarm is correct.
SERVICE
Service by a factory authorized facility should be done if an Alarm becomes inoperative and troubleshooting has not
isolated the problem. Contact CONCOA Customer Service at 1-800-225-0473 for assistance.
If advised to return the unit for service you should:
1. Package the Alarm to prevent damage in shipping. If possible, use the original shipping materials.
2. Ship the unit back pre-paid.
3. Make sure the RMA number appears on the packaging and inside the package.
4. Include an explanation of the problem you encountered.