Troubleshooting Home App and smart plug
1
3
Q1- Where should I get Home app
?
Download and install/open Home app from App store.
Q2- After installing Home app, what is the next step
?
Create and login to Home app in iOS device.
Q3- After login to Home app in iOS device what else need to be verified
?
Make sure you're logged into your iCloud account.
Q4- What should I do if Home app stuck on Loading Home screen
?
Remove home app, hard reboot (home power button), reinstall
app, enter settings, open home app configuration, enable iCloud and
reset all settings
Q5- What should I do? If accessory pairing successful and not recognized
by SIRI
?
Make sure Wi-Fi network used for pairing with HomeKit and Wi-Fi network
connected for SIRI is the same.
Q6- My house using 5GHz or Dual band 2.4GHz/5GHz Wi-Fi, does this sup-
port smart plug
?
s
upport only 2.4ghz not 5ghz.
Q
7
- How many people can access my smart plug
?
One smart plug is only able to connect by one smartphone or tablet but
homekit provide app share function for user to share smart plug control to
others
.
Q
8
- Can I add a smart plug remotely
?
If you have Apple TV (4th generation or later) or Home Pod the center of
your home. Control HomeKit-enabled accessories remotely, grant access
to the people you trust, and automate accessories to do what you want,
when you want.
Q
9
- Can I use the smart plug without a smartphone
?
If you need to, you can switch the smart plug on/off manually using the
Power Switch button on the front panel. The Power LED indicates the switch
status.
Q1
0
- What kind of appliances can I control remotely with the smart plug
?
Any home appliances, connected to
smart plug
can be controlled
