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Video/Audio unsync or audio not normal
If the audio and video are in not sync,
please check the “Preview TV by
Hardware Encoding” box which
improves the sync between audio and
video. In addition, it also removes the
audio popping and cracking noise which is sometimes audible during your
viewing. Do note that when this option is enabled, you will experience a lag in
the video inputs, including S-video, composite and component.
The VideoMate Vista E850F using PCI audo as default audio. You don’t have
to connect the AUX-Out audio cable in XP or Vista system. Only when you
encouter the unnormal audio (like echo). You can use the AUX-Out cable and
uncheck the “PCI Audio” item.
Why does the remote control fail?
The remote control sensor, which is plugged into the TV card, may be loose.
Please unplug it and plug it in again. You should also check the batteries of the
remote control. Do not use rechargeable batteries.
Verify that the
IR icon (ComproRemote) is in the system tray on the
lower-right corner of the screen. If you don't have ComproRemote on the
system tray, start the following program:
C:\Program Files\ Common Files\VideoMate\ComproRemoteDTV.exe
Then you should see the icon on the system tray. The IR icon should turn
bright when you press buttons on the remote.
If you see no response, please move your mouse cursor on the IR icon. If you
see it shows “No Device,” your drivers may not be not properly installed.
Please remove ComproDTV 4 using "Add/Remove programs" in the Control
Panel and reinstall it.
