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© 2003 Hewlett-Packard Development Company, L.P. All
rights reserved.
Microsoft, Windows, Windows XP are trademarks of
Microsoft Corporation in the U.S. and other
countries/regions.
Intel, Pentium, Intel Inside, and Celeron are trademarks of
Intel Corporation.
All other product names mentioned herein may be
trademarks of their respective companies.
HP shall not be liable for technical or editorial errors or
omissions contained herein. The information in this
document is provided “as is” without warranty of any kind
and is subject to change without notice. The warranties for
HP products are set forth in the express limited warranty
statements accompanying such products.
Nothing herein
should be construed as constituting an additional
warranty.
WARNING: Text set off in this manner indicates
that failure to follow directions could result in
damage to equipment, loss of information,
bodily harm, or loss of life.
Contacting Compaq for Support
It’s important to have the following information if you
need to contact Compaq for support. Please take a moment
to write down your product information for future
reference.
Product Name:
(located on front panel)
Model Number:
System or Product
Number*:
Serial Number*:
Date of Purchase:
Operating System
Type and Revision:
* This information can be found on the product label on
your PC.
In addition, please gather the following information:
•
Applicable error messages
•
Additional third-party hardware and/or software
installed
•
Detailed, specific questions
Don’t Forget to Register!
Registering your Compaq product is quick, easy, and offers
you access to subscriptions and notifications such as:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts and driver
updates specific to the product(s) you own.
•
The newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at
http://subscription.support.hp.com/di/newsgrams.html
to explore a sample newsgram.
You can register your computer by visiting us online at
www.register.hp.com
Compaq Support Process
Compaq offers a wide variety of service and support
options that are available around the clock for Compaq
customers with products that are either in or out of
warranty. If you have a question or a problem arises, for
the fastest service we suggest that you seek assistance from
Compaq service and support in the following manner.
1
Use the Help and Support
features that are installed
with your product and refer to your product
documentation for specific instructions and
troubleshooting information.
2
Visit Compaq online service and support
at
www.compaq.com/consumersupport
Compaq online service and support is available to all
Compaq customers for the life of their Compaq
products. It is always available and is your fastest
source for up-to-date product information and expert
assistance that includes:
•
Fast access to qualified online support specialists.
•
Lifetime access to customer communities where you
can join discussions, review information, and
collaborate with other users just like yourself.
•
Software and driver updates for your product.
•
Valuable product and troubleshooting information
for common problems.
•
Proactive product updates, support alerts, and
newsgrams are available when you register your
product.
