Compaq Presario 7360, Руководство по техническому обслуживанию и ремонту

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United States December 31, 2002
Maintenance and Service Guide
Compaq Presario 7300 Series Computers
MSG index Product Description Troubleshooting Illustrated Parts Catalog
Home Removal & Replacement Jumper & Switch Information Specifications
Clearing CMOS
Power-On Self
Test (POST)
Configuration
Diagnostic error
codes
Troubleshooting
without
diagnostics
TROUBLESHOOTING
Diagnostic Error Codes (continued)
Hard drive error codes
Error
Code
Description Recommended Action
1700-
xx
Hard drive ID types test failed The following steps apply to error codes 1700-
xx through 1799-xx:
1 Run Setup and verify drive type.
2 Replace the hard drive signal and power
cables
and retest.
3 Replace the hard drive and retest.
4 Replace the system board and retest.
1701-
xx
Hard drive format test failed
1702-
xx
Hard drive read test failed
1703-
xx
Hard drive write/read/compare
test failed
1704-
xx
Hard drive random seek test
failed
1705-
xx
Hard drive controller test failed
1706-
xx
Hard drive ready test failed
1707-
xx
Hard drive recalibration test
failed
1708-
xx
Hard drive format bad track
test failed
1709-
xx
Hard drive reset controller test
failed
1710-
xx
Hard drive park head test failed
1714-
xx
Hard drive file write test failed
1715-
xx
Hard drive head select test
failed
1716-
xx
Hard drive conditional format
test failed
1717-
xx
Hard drive ECC* test failed
1719-
xx
Hard drive power mode test
failed
1719-x Hard drive power mode test
failed
1730-x Fixed Disk 0 does not support
DMA Mode
1731-x Fixed Disk 1 does not support
DMA Mode
1740-x Fixed Disk 0 failed Set Block
Mode command
1741-x Fixed Disk 1 failed Set Block
Mode command
1750-x Fixed Disk 0 failed Identify
command
1751-x Fixed Disk 1 failed Identify
command
1760-x Fixed Disk 0 does not support
Block Mode
1761-x Fixed Disk 1 does not support
Block Mode
1790-x Disk 0 Configuration Error
1792-x Secondary Disk Controller
Failure
1799-
xx
Invalid hard drive type failed
*Error Correction Code
Tape drive error codes
Error
Code
Description Recommended Action
1900-
xx
Tape ID failed The following steps apply to error codes 1900-xx
through 1906-xx:
1 Replace the tape cartridge and retest.
2 Check and/or replace the signal cable and
retest.
3 Replace the tape drive and retest.
4 Replace the
system board and retest.
1901-
xx
Tape servo write failed
1902-
xx
Tape format failed
1903-
xx
Tape drive sensor test
failed
1904-
xx
Tape BOT/EOT test
failed
1905-
xx
Tape read test failed
1906-
xx
Tape
write/read/compare
failed
Pointing device interface error codes
Error
Code
Description Recommended Action
8601-
xx
Pointing Device Interface
test failed
1. Replace with a working pointing device and retest.
2. Replace the system board and retest.
Audio error codes
Error
Code
Description Recommended Action
3206-
xx
Audio System Internal
Error
Replace the system board and retest.
CD Drive error codes
Error
Code
Description Recommended Action
3301-xx
3305-xx
66XX-xx
CD drive read
test failed
The following steps apply to error codes 3301-xx
through 3305-xx and 66XX-xx:
1 Replace the CD disk and retest.*
2 Check the jumper settings on the CD drive.
3 Check and/or replace the power and signal
cables
and retest.
4 Replace the CD drive and retest.
5 Replace the backplane.
* Boot to DOS (Command Prompt only) or Windows (Not Safe Mode). Press
the CD drive eject button (located on the front bezel) to eject the CD and
retest.
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