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N
ETWORK
M
ANAGEMENT
O
VERVIEW
(cont’d)
7
043A/0996
T
H E
N
E T W O R K
M
A N A G E M E N T
D
I V I D E N D
So what does network management really
mean to your business, and what kind of
return on your investment can you expect?
Each time a network management
application prevents a failure, detects and
solves a potential problem, or increases
performance, you have gained a network
management “dividend.” These dividends
translates into money in the form of time
and resources.
H
O W
N
E T W O R K
M
A N A G E M E N T
W
O R K S
Network management employs a standard called Simple Network Management Protocol
(SNMP). SNMP consists of two important components: agents and managers. An agent is
software or firmware included with a network device, such as a repeater or router. The agent
monitors a device’s operation, but does nothing else unless it detects an error or is polled for
information. Software agents can be installed on PCs to report information such as available
hard disk space, memory usage and which applications are loaded.
A manager is a sophisticated software application that collects and processes information from
many agents. It polls certain agents for information at regular intervals or only when requested.
The manager/agent relationship is similar to an office administrator and employees. The
administrator may occasionally ask an employee, “How is your report coming along?” to which
the employee might respond, “It’s finished.”
Ideally, each employee answers favorably. Occasionally, the administrator may find that one or
two employees may not have completed the work or were not present to answer the question. The
administrator records these occurrences as faults and reports them to a higher authority. In both
cases, the employee (agent) waits for the administrator (manager) to initiate the conversation
(polling).
As another example, an employee
might call the administrator to say
that he cannot find the information
necessary to complete his report. In
this situation, the employee (agent)
initiates the conversation by reporting
a problem (trap) before the
administrator (manager) makes an
inquiry. The relationship of the
manager and agents is illustrated in
Figure 8.
A device’s agent is typically accessed
using a management information base
(MIB). A MIB contains device-
specific information that helps the management software work with an agent.
Typically, when you add a device to a network, you must load the device’s MIB into the
management software to manage the device.
Figure 7 - Impact of Network Management
Figure 8 - The Manager/Agent Relationship
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