T
EST THE
O
RGANIZER
C
ONNECTION
Before installing CompanionLink, you should test the synchronization system by entering a
small amount of data and making sure it moves correctly to the handheld organizer.
Open the desktop software that came with your handheld device. In the Calenar application,
enter an appointment for 10:00 am. Next, select the process for synchronization.
For Palm OS devices, press the HotSync button.
For Windows CE/Pocket PC devices, open Active Sync and click the “Sync”
button.
For Vtech Helio, Start Vsync manager on the handheld. Push the Sync button on
the cradle, then OK.
For CellVic select Applications on handheld. Select AutoSync >> Start
For Psion, run straight “Backup”.
For OnHand, place unit in docking station and view the data in the desktop.
Once the synchronization is complete, check the following:
1) Is the appointment on the handheld?
If not, check your connections and synchronization settings, then correct them to
ensure the appointment is synchronized.
2) Does this appointment appear at 10:00 a.m. on the handheld?
If not, check your Windows time zone settings. Be sure that they match the time
zone settings on the handheld device. Some organizers are highly sensitive to
time zone and "local time" settings.
When you can properly transfer a single appointment from the desktop application to the
handheld organizer, then you are ready to install CompanionLink.