Community M12 – Installation / Operation Manual - Page 15
Obtaining Warranty Service
Warranty service may be obtained from the factory, or from an authorized Field Service Station.
To obtain factory or field warranty service for products purchased in the United States, return the product
for inspection to the address below, freight prepaid, in the original packaging. If the original packaging is
not available, call or write Community Warranty Service to obtain proper packaging materials or hand carry
the product to the nearest Field Service Station.
Factory
Service
Center:
Community
Warranty
Service
333
East
Fifth
Street
Chester, PA 19013-4511 USA
Field Service Station:
Call (610) 876-3400 for the nearest Authorized Field Service Station
For factory service, please call (610) 876-3400 for a
Return Authorization (R/A)
number before shipping.
The following information must be included in the package:
1)
Owner’s complete name, daytime phone number, return street address and return authorization
number.
2)
The serial number of the product being returned and a copy of the retail sales receipt, if possible.
3)
A complete description of the problem(s) experienced, including a brief description of how the
equipment is being used and with what brand, model and output power of amplifier.
Upon receipt, the service center will determine if the problem is covered under warranty. If covered under
this warranty, the product will be repaired or replaced, at Community’s option, and returned to the owner
freight prepaid. If the problem is not covered under this warranty, the owner will be notified of the problem
with an estimate of the repair costs.
Consequential and Incidental Damages: Community shall not be liable for any consequential or incidental
damages including, without limitation, injury to persons, property, or loss of use. Some states do not allow
the exclusion or limitations of consequential or incidental damages, so the above limitations and exclusions
may not apply.
This Community warranty is not extended by the length of time which an owner is deprived of the use of the
product. Repairs and replacement parts provided under the terms of this warranty shall carry only the
remaining portion of the warranty.
Community reserves the right to change the design of any product from time to time, without notice and
with no obligation to make corresponding changes in products previously manufactured.
While this warranty gives specific legal rights, there may also be other rights that vary from state to state.
No action to enforce this warranty shall be permitted ninety days after expiration of the warranty period.
Warranty Information and Service for Countries Other Than the USA
To obtain specific warranty information and available service locations for countries other than the United
States of America, contact the authorized Community Distributor for your specific country or region.