Return Shipping Instructions
The most common reason for returning a product to the factory
is that repair is required. The very first step should be to contact
the dealer where the unit was purchased. With the support of the
dealer you should be able to determine the cause of the problem
and obtain the proper replacement or repair part so that a return
shipment is not necessary. If this is not possible, contacting your
nearest Field Service Station or Distributor for your country
should be your next choice. Field repair usually is a much more
hassle-free way of taking care of problems. If you are unable to
discover the cause of a problem or need the name of your nearest
Field Service Station or Distributor, please call Community and
discuss the situation with the Service Department.
If you live in the United States and it becomes necessary to ship
a product back to Community, do not just pack it up and send it
off!
ALL RETURN SHIPMENTS MUST HAVE A RETURN
AUTHORIZATION NUMBER WHICH MUST BE
OBTAINED FROM THE COMMUNITY SERVICE
DEPARTMENT!
Transferable Warranty (Limited)
Community products are guaranteed to be free from defects in
materials and workmanship for a specified period as noted, by
product group, below:
CSX Loudspeaker Systems are covered by this warranty for a
period of ten years in the USA, five years worldwide. CSV
Loudspeaker Systems, fiberglass components and all mounting
kits are covered by this warranty for a period of five years.
Component loudspeakers, compression drivers (not used in
Community loudspeaker systems) and electronics are covered
by this warranty for a period of two years.
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