Rear panel ports and connectors
Tel 1
Tel 2
Two telephony ports for RJ-11 cable connections:
■
VoIP connection for a single or two-line telephone
■
VoIP connection for a single-line telephone
Reset button
Reset button can be used to either reboot your cable modem or reset the
configuration settings of your cable modem. The Reset button is recessed
to prevent accidental resets.
Reboot (or restart) the telephony modem
1. Insert the end of a small pointed non-metallic object with a narrow tip
into the Reset opening on the back of your cable modem.
2. Press and hold the indented Reset button for three to four seconds
only.
3. Remove the small object from the Reset opening.
Reset the telephony modem configuration
Resets the cable modem configuration back to the factory default
settings:
4. Insert the end of a small pointed non-metallic object with a narrow tip
into the Reset opening on the back of your cable modem.
5. Press and hold the indented Reset button for 10 seconds or until the
front panel LEDs flash.
6. Remove the small object from the Reset opening.
Ethernet
One-gigabit Ethernet port for RJ-45 network cable connection:
■
Green: LED is ON - Indicates a data transfer rate of one gigabit per
second
■
Green: LED is blinking - Indicates data traffic is in progress
■
Amber: LED is ON - Indicates a data transfer rate of less than one
gigabit per second
■
Amber: LED is blinking - Indicates data traffic is in progress.
Coaxial cable connector
Chapter 2: Product overview
SURFboard
®
SBV2402 Internet and Voice Cable Modem for Xfinity
®
customers User Guide STANDARD Revision x.3 15
