Troubleshooting (continued)
12
The TV is not level or is out of balance.
If the above solutions do not help, please contact 1-800-747-6558.
Problem
Solution
Check if the TV plate is level. If the TV plate not level, adjust it to level.
Use a hex wrench (DD) to loosen the two leveling bolts in the rear TV plate,
hold the TV to adjust to level, and then fasten the leveling bolts tightly.
Check if the wall plate is level using the provided bubble level.
If the wall plate is not level, adjust it to level.
Solution 3
Solution 1
Solution 2
Leveling
bolts
DD
±4°
±4°
Level
