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TROUBLESHOOTING & WARRANTY
BEFORE YOU CALL FOR SERVICE
IF THE UNIT FAILS TO OPERATE:
A) Check to make sure that the unit is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the unit still does not work
properly, contact W Appliance Co. customer service center or the nearest authorized
service center. Customer must never troubleshoot internal components.
SYMPTOMS
POSSIBLE CAUSE
SOLUTIONS
The wine cooler
does not work.
There is a power failure.
A circuit breaker has
activated.
Ensure the cooler is plugged in and
the power socket is turned on.
Reset circuit breaker.
Wine cooler is
not reaching
the desired
temperature
The cooler is placed too
close to a heat source.
No sufficient ventilation.
The door is opened too
frequently or for a long
period of time.
Keep the cooler away from sunshine
or other heat sources.
Place the wine cooler in good
ventilation and keep any items away
from the fans.
Close the door tightly and do not
open the door too frequently or for a
long period of time.
Frost forming in
the wine cooler
Too much humidity.
The ambient
temperature is too low.
Unplug to defrost, plug again after
the frost thaws.
