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CLEANING AND CARE
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the steam iron still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
The soap dispenser is not
dispensing soap.
A. The batteries may need
to be replaced.
B. There may be a clog in
the nozzle.
A. Install (4) size “AAA”
alkaline batteries.
Refer to battery
installation for details.
If fresh batteries are
installed, make sure the
terminals are facing the
correct way,
B. Clean the nozzle by
running the nozzle
under warm running
water. Do not saturate
the body or base of the
unit.
