Sledgehammer
ComfortClick d.o.o. with its office at Cesta v
Klece 16, 1000 Ljubljana, Slovenia, other
contact information is available at:
www.comfortclick.com (hereinafter ,the
Manufacturer") guarantees that the device
sold (hereinafter: „the Device") is free from
material and manufacturing defects.
The Manufacturer shall be responsible for
malfunctioning of the Device resulting from
physical defects inherent in the Device that
cause its operation to be incompatible with
the specifications within the period of:
24 months from the date of purchase by the
consumer,
12 months from the date of purchase by a
business customer (the consumer and
business customer are further collectively
referred to as „Customer").
The Manufacturer shall remove any defects
revealed during the guarantee period, free
of charge, by repairing or replacing (at the
sole discretion of the Manufacturer) the
defective components of the Device with
new or regenerated components. The
manufacturer reserves the right to replace
the entire Device with a new or regenerated
device. The Manufacturer shall not refund
money paid for the device.
Before making a complaint, the Manufactur-
er recommends using the online support
available at http://www.comfortclick.com/-
Support
In order to make a complaint, the Customer
should contact the Manufacturer via the
email: [email protected].
The faulty device shall be provided by the
Customer with complete standard
equipment and documents proving its
purchase.
The cost of transporting the Device shall be
covered by the Customer. For unjustified
complaints, Manufacturer may charge the
Customer with costs related to the case.
Defects shall be removed within 30 days
from the date of delivering the
Manufacturer. The guarantee period shall
be extended by the time in which the
Device was kept by Manufacturer.
Manufacturer shall not accept a complaint
claim when:
• the Device was misused or the manual was
not observed,
• the Device was provided by the Customer
incomplete, without accessories
• it was determined that the fault was
caused by other reasons than a material or
manufacturing defect of the Device
• the guarantee document is not valid or
there is no proof of purchase,
Manufacturer shall not accept a complaint
claim when:
• the Device was misused or the manual was
not observed,
• it was determined that the fault was
caused by other reasons than a material
or manufacturing defect of the Device
• the guarantee document is not valid or
there is no proof of purchase,
The guarantee shall not cover:
• mechanical damages (cracks, fractures,
cuts, abrasions, physical deformations
caused by impact, falling or dropping the
device or other object, improper use or
not observing the operating manual);
• damages resulting from external causes,
e.g.: flood, storm, fire, lightning, natural
disasters, earthquakes, war, civil
disturbance, force majeure, unforeseen
accidents, theft, water damage, liquid
leakage. battery spill, weather conditions,
sunlight, sand, moisture, high or low
temperature, air pollution;
• damages caused by malfunctioning
software, attack of a computer virus, or
by failure to update the software as
recommended by the Manufacturer;
• damages resulting from: surges in the
power and/or telecommunication
network, improper connection to the
grid in a manner inconsistent with the
operating manual, or from connecting
other devices not recommended by the
Manufacturer.
• damages caused by operating or storing
the device in extremely adverse
conditions, i.e. high humidity, dust, too
low (freezing) or too high ambient
temperature. Detailed permissible
conditions for operating the Device are
defined in the operating manual;
• damages caused by using accessories
not recommended by the Manufacturer
• damages caused by faulty electrical
installation of the Customer, including
the use of incorrect fuses;
• damages caused by Customer's failure to
provide maintenance and servicing
activities defined by Manufacturer
• damages resulting from the use of
spurious spare parts or accessories
improper for given model, repairing and
introducing alterations by unauthorized
persons;
• defects caused by operating faulty
Device or accessories.
The guarantee shall not cover natural wear
and tear of the Device and its
components listed in the operating
manual and in technical documentation
as such elements have a defined
operational life.
The Device Guarantee shall not exclude,
limit or suspend the Customer's warranty
rights.
The Manufacturer shall not be liable for
damages to property caused by
defective device. The Manufacturer shall
not be liable for indirect, incidental,
special, consequential or punitive
damages, or for any damages, including,
inter alia, loss of profits, savings, data,
loss of benefits, claims by third parties
and any other damages arising from or
related to the use of the Device.
Warranty Terms and Conditions
Software:
bOS PRO License, included 20 Users
Size:
1U, 482 mm x 45 mm x 254 mm (WxHxD)
CPU:
Intel Xeon D1518 (2.2GHz)
RAM:
16GB DDR4
Disk size:
Toshiba 1TB HDD INTEL 256GB SSD M.2
OS:
Windows 10 IoT
Connectors:
2x USB 3.0, 4x RJ-45, 1x RJ-45 IPMI,
1x VGA, 1xCOM
Power:
100-240V 50/60 Hz
Power consumption:
approx. 60 W
Technical Data
• Always shut down Sledgehammer properly: (1) by
shutting it down in bOS Configurator (2) by pressing
the power button (3) by shutting it down in Windows.
Don't shut down Sledgehammer by unplugging it from
the power supply.
• Connection to the internet is recommended via
Ethernet cable.
• DHCP server should be running on the network in order
to automatically obtain IP address on Sledgehammer.
• Make sure that bOS Server and bOS Configurator are
both of the same software version.
• Do not expose this product to moisture, water or other
liquids
• Do not attempt to examine or repair this product by
yourself.
• This product is designed for indoor use only.
• The use of UPS is recommended.
Miscellaneous
ComfortClick d.o.o.
www.comfortclick.com
Member of the
Herby, ComfortClick d.o.o.
declares that the device is in
compliance with Directive
2014/30/EU.
Device labelled with this
symbol should not be disposed
with other household wastes. It
shall be handed over to the
applicable collection point for
the recycling of waste electrical
and electronic equipment.
Thank you for buying ComfortClick products.
For any additional information please visit www.ComfortClick.com.
