Responding To Changes In Telephone Settings
Any time you change the settings on the telephone, you must configure the Comdial PCIU's SPI so the computer
can become aware of the changes.
To make the computer aware of changes to the telephone,
1. Click on the Start button in the lower left-hand corner of the screen. Go to Settings and select Control
Panel.
2. Double click on the Telephony icon located in the Control Panel dialog.
3. Select the Telephony Drivers tab.
4. Select Comdial PCIU Service Provider and click Configure. This will bring up the same dialog window as
during installation.
5. A dialog window will appear titled Comdial PCIU Service Provider??. Select the appropriate system type
and com port from the drop-down lists.
6. Click the Query Start button.
7. The computer now configures itself according to the telephone’s settings. Do not use the telephone while the
computer is configuring itself. When finished, click OK.
Understanding Configuration Issues
Common Equipment And Telephone Configuration Issues
General Issues
The default manner in which the PCIU automatically makes outbound calls is as follows:
•
selects the intercom line,
•
dials access digit or digits (like a 9),
•
dial the desired telephone number.
Although the SPI software supports making calls by first pressing a line button, many TAPI applications support
only the default manner; therefore, Comdial engineers recommend that the PCIU station have line group access.
To make external calls, users must enter the digits they need to dial in the Dialing Properties dialog. They access
this dialog by clicking on Start, Control Panel, and Telephony. If a TAPI application supports direct line access
(rather than requiring users to first press the intercom button) that application will probably let the user select an
Address. Selecting a line in that case, causes the telephone to seize that line for outbound calls.
If you change any button-mapping for the PCIU telephone, the SPI software must query that telephone again to
know about the changes. (See the paragraph titled, Responding To Changes In Telephone Settings).
If users employ an Impact SCS telephone, you must insure that the PCIU station’s intercom button is at its default
button-mapping location(that is; the lower right-hand button of the 12 or 24 programmable buttons). Also note
that the large screen Impact SCS speakerphone does not work with the PCIU.
Responding To Changes In Telephone Settings — 7
Installing The Personal Computer Interface Unit
IMI89-260
