8
TROUBLESHOOTING
In case the unit shows operating problems, check the following before calling the authorized service agent.
Problems
Possible Causes
Possible Solutions
The unit is not operating
Faulty electrical contact
Verify electrical connections.
Poor electrical power
Check the power connection and
electrical outlet.
Thermostat set to the minimum
position
Adjust the thermostat setting to a
higher number.
Not reaching the desired
temperature
Unit is exposed to direct sunlight.
Relocate the unit to a shaded area.
Thermostat is not properly
adjusted.
Adjust the thermostat setting to a
higher number.
Door(s) not properly closed
Check the levelling of the unit and
door seal.
Products poorly distributed or
excess product load
Redistribute the product load
according start instructions.
Clogged condenser
Clean the condenser.
Blocked grills
Clean the grills of any debris collected.
For models with electronic
temperature controller, indicates
E0 or E1.
Unplug the unit from the outlet. If the
error continues, contact an authorized
service technician.
Excessive noise
The unit is not properly levelled.
Level the unit, making sure all the feet
are in firm contact with the floor.
Something is in contact with the
appliance, e.g. boxes, mops,
brushes, etc.
Keep the objects away from the
appliance.
Water on the floor
Drain hose is outside of the drain
pan.
Lovate the hose in the drain pan.
