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TROUBLESHOOTING
This chapter lists the most common problems linked with the use of the appliance. If you are unable to resolve the problems with the information given here, please contact your nearest assistance centre.
41
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE APPLIANCE
DOES NOT
SWITCH ON
The main switch is in the rest position (B versions).
Make sure the main switch is in the work position, the LED inside it is ON, and the ON symbol is
visible. If this is not the case, press the main switch.
The main switch is on “0” (BT versions).
Make sure that the main switch is at “I”, if not turn the key a quarter turn to right.
Check that, when switched on, there are no alarm messages on the control
display (BT versions).
Stop the machine and contact the technician at the service centre.
Make sure that the batteries are correctly connected to each other and that
the battery connector is connected to the electrical system connector.
Insert the batteries into the machine (see the section “
CONNECTING THE BATTERIES TO THE
”).
Check the charge level of the batteries.
If the battery charge level is critical, carry out a complete charging cycle (read “
” or “
RECHARGING THE BATTERIES (versions with CB system)
Check to make sure that the appliance is not still in its battery charging phase
(versions with CB system).
Perform the procedure to disconnect the power cable from the battery charger.
THE BATTERIES
DO NOT WORK
CORRECTLY
The batteries are not connected correctly.
Properly connect the cable bridge, the output voltage should be 24V.
Properly connect the battery cable connector to the connector of the general system cable.
The terminals of the batteries are oxidized.
Unplug all cables from the batteries, clean the battery terminals, apply a little grease and restore
the electrical connections (read the battery user manual, the manual provided by the battery
manufacturer).
THE BATTERY
CHARGER DOES
NOT WORK
The plug of the power cable is not correctly inserted in the socket in the
battery charger incorporated into the machine (versions with CB system).
Check that the plug in the battery charger power cable is connected to the socket in the battery
charger.
The power supply cable plug is not correctly inserted in the mains socket.
Check that the plug on the battery charger's power cable is connected to the mains socket.
Try another socket if necessary.
The characteristics of the mains power supply do not correspond to those
required by the battery charger.
Check that the characteristics in the battery charger plate are the same as those of the mains supply.
The LEDs of the battery charger flash repeatedly (with CB system).
Referring to the battery charger use and maintenance manual, check the meaning of the flashing
signals that the battery charger emits dung the battery recharge stage.
The plug of the power cable is not correctly inserted in the socket in the
battery charger incorporated into the machine (versions with CB system).
Check that the plug in the battery charger power cable is connected to the socket in the battery
charger
The battery charger is not connected to the mains.
Connect the battery charger to a powered electrical outlet.
The battery charger is not connected to the batteries.
Connect the battery charger to the batteries.
Check that the mains outlet is functioning properly, or that it is not a daytime socket.
THE DEVICE HAS
A VERY LOW
OPERATING
AUTONOMY
Check the battery charge level (check the symbol on the control display).
If the battery charge level is critical, carry out a complete charging cycle (read “
” or “
RECHARGING THE BATTERIES (versions with CB system)
The batteries do not work correctly.
Read paragraph “
THE BATTERIES DO NOT WORK CORRECTLY
The battery charger does not work.
Read paragraph “
THE BATTERY CHARGER IS NOT WORKING
The batteries have already undergone many discharging and recharging
cycles.
Replace the batteries.
THE APPLIANCE
DOES NOT
PROCEED
STRAIGHT.
The brush is not properly connected.
Connect the brush correctly.
The brush head is not properly adjusted.
Read paragraph “Brush head adjustment”.
THE APPLIANCE
DOES NOT MOVE
The dead man's levers are not activated.
Press the dead man's levers under the control handlebar.
The potentiometer adjusting knob is set to minimum adjustment (BT versions).
Gradually turn the potentiometer adjustment knob clockwise to regulate the speed of the appliance
ADJUSTING THE FORWARD SPEED (BT - BTS - BTO versions)
”).
The electronic brake of the traction gearmotor is not engaged (BT versions).
Engage the electric brake, turn the lever in the traction motor counter-clockwise (the traction motor is
in the rear right of the appliance).
INSUFFICIENT
DETERGENT
SOLUTION ON THE
BRUSHES
The detergent solution tap is partially or completely closed.
Move the tap lever control knob downward.
The quantity of detergent solution in the water system is not sufficient for the
work to be carried out.
Check that the amount of detergent solution in the machine's water system is right for the work to be
carried out (read the paragraph “
REGULATING THE DETERGENT SOLUTION
Detergent solution filter obstructed.
Check the detergent solution filter isn't obstructed. If it is, clean it
CLEANING THE WATER SYSTEM FILTER
THE DEVICE
DOES NOT CLEAN
CORRECTLY
The appliance does not switch on.
THE APPLIANCE DOES NOT SWITCH ON
Not enough detergent solution comes out.
INSUFFICIENT DETERGENT SOLUTION ON THE BRUSHES
The brush is not correctly inserted in the appliance.
Make sure the brush is correctly inserted in the appliance (read “
The type of brush used is not suitable for the dirt to be cleaned.
Make sure the brushes fitted on the appliance are suitable for the task to be carried out
“CHOOSING AND USING THE BRUSHES
The brush bristles or the pad are excessively worn.
Check the state of wear of the brush and replace it if necessary
”).